Managing In A Cross-cultural Environment –

mgt538

(3 credits)

This course prepares students to persuade decision makers across global dimensions of culture. Students will create a training plan for enhancing cultural awareness and tolerance within a cross-border organization. Other topics include cross-cultural communication, differences in decision making, values, motivation, and leadership.

This graduate-level course is 6 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Cross–Cultural Communication
- Identify culturally appropriate communicative styles.
- Contrast cross–cultural ethical values in business.
Cross–Cultural Leadership Styles and Motivators
- Contrast culturally appropriate leadership styles.
- Identify culturally appropriate motivators.
Cultural Awareness Goals
- Define cultural awareness goals for an organization.
- Define measurable critical success factors.
Overcoming Challenges to Cultural Awareness
- Identify challenges to accomplishing cultural awareness goals.
- Design solutions to meet cultural awareness goals.
Cultural Awareness Plan
- Develop a cultural awareness plan.
- Explain criteria for assessing the effectiveness of the cultural awareness plan.
Training Program
- Develop a training program.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Managing In A Cross-cultural Environment –

mgt538

Cross–Cultural Communication

Cross–Cultural Leadership Styles and Motivators

Cultural Awareness Goals

Overcoming Challenges to Cultural Awareness

Cultural Awareness Plan

Training Program

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