Leveraging Technology In The Public Sector –

mgttm562

(3 credits)

This course prepares students to leverage technology in support of effective and efficient administration of government. Students will apply technology concepts to enhance self-service tools for citizens while providing data security and respecting privacy concerns. Other topics, at the state and local level, include mobility, database interconnectivity, Internet, intranet and extranet, and data maintenance and retrieval.

This graduate-level course is 6 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Managing in a Digital World
- Define information technology.
- Identify uses of tools utilized in information technology.
- Analyze the benefits and risks of information technology.
Technology That Enables Stakeholders
- Exemplify how information technology maintains or increases efficiency in local and state government.
- Explain how security concerns and limited resources dictate the selection of various types of networks.
- Identify implications of mobile technology on public sector stakeholders.
Communicating With the Stakeholders and Improving Satisfaction
- Delineate the role of eCommerce in stakeholder satisfaction in the public sector.
- Describe how social networking web applications can increase stakeholder satisfaction.
- Predict how consumers may influence the future of information technology in the public sector.
Designing the Connections
- Compile basic design considerations for various stakeholders.
- Determine the factors that contribute to linking partners in local and state government.
- Assess the factors that influence the possible need for customized software.
Security and Ethics in the Public Sector
- Identify the legal, regulatory, and general security concerns of information technology in state and local government.
- Describe the managerial control and auditing of evolving systems.
- Identify ethical issues regarding data collected by state and local government.
Emerging Trends and Special Topics
- Prescribe the information technology needs of a state or local government organization.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Leveraging Technology In The Public Sector –

mgttm562

Managing in a Digital World

Technology That Enables Stakeholders

Communicating With the Stakeholders and Improving Satisfaction

Designing the Connections

Security and Ethics in the Public Sector

Emerging Trends and Special Topics

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