mgttm562 | Graduate

Leveraging Technology In The Public Sector

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This course prepares students to leverage technology in support of effective and efficient administration of government. Students will apply technology concepts to enhance self-service tools for citizens while providing data security and respecting privacy concerns. Other topics, at the state and local level, include mobility, database interconnectivity, Internet, intranet and extranet, and data maintenance and retrieval.

This graduate-level course is 6 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6 weeks

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    Communicating With the Stakeholders and Improving Satisfaction

    • Predict how consumers may influence the future of information technology in the public sector.
    • Delineate the role of eCommerce in stakeholder satisfaction in the public sector.
    • Describe how social networking web applications can increase stakeholder satisfaction.

    Designing the Connections

    • Compile basic design considerations for various stakeholders.
    • Determine the factors that contribute to linking partners in local and state government.
    • Assess the factors that influence the possible need for customized software.

    Managing in a Digital World

    • Define information technology.
    • Identify uses of tools utilized in information technology.
    • Analyze the benefits and risks of information technology.

    Technology That Enables Stakeholders

    • Exemplify how information technology maintains or increases efficiency in local and state government.
    • Identify implications of mobile technology on public sector stakeholders.
    • Explain how security concerns and limited resources dictate the selection of various types of networks.

    Security and Ethics in the Public Sector

    • Identify the legal, regulatory, and general security concerns of information technology in state and local government.
    • Identify ethical issues regarding data collected by state and local government.
    • Describe the managerial control and auditing of evolving systems.

    Emerging Trends and Special Topics

    • Prescribe the information technology needs of a state or local government organization.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.