MMPBL500 Foundations of Problem-Based Learning
Course Description
This course introduces new graduate students to strategies for academic success within the University of Phoenix. Topics include University of Phoenix Graduate School tools and competencies and written and verbal communication skills. This course introduces the conceptual, analytical, and practical foundations of problem-based learning. This will be done in the context of problem definition, research and information utilization, critical thinking, written and verbal communication skills, negotiation skills, and stakeholder communication skills. Problem-based learning will be framed in the context of the alignment of societal, organizational, and personal values.
Topics and Objectives
MM Tools and Competencies
- Define the value of the MM.
- Differentiate the University of Phoenix approach to the MM from other approaches.
- Discuss the value of critical thinking in decision making.
- Examine the University Library.
- Examine the APA method for scholastic writing.
- Examine the Center for Writing Excellence.
- Examine the Plagiarism Checker.
- Examine collaborative learning.
USAuto Example - Conflict and Negotiation
- Identify basic concepts of conflict and conflict resolution.
- Compare and contrast integrative negotiation and distributive negotiation.
Key Concepts of Decision Making
- Justify the use of decision-making models.
- Analyze the elements of decision-making models.
- Perform a situation analysis.
- Differentiate between symptoms and problems.
- Develop alternative solutions.
- Evaluate alternative solutions.
- Describe how personal, cultural, and organizational values impact ethical decision making.
- Select the best possible solution.
USAuto Example - Business Negotiation Complexity
- Evaluate the complexities of negotiations.
- Describe basic contract law for negotiators.
- Describe basic agency law for negotiators.
Critical Analysis in Decision Making
- Examine the 9-step decision-making model.
- Explain each step of the problem-solving model.
- Explain the interrelationship among the problem solution, individual ethical values, and stakeholder values.
- Create an effective presentation.
USAuto Example - Critical Analysis of Business Negotiation Solutions
- Evaluate the complexities of negotiations in the Mexican culture.
- Analyze techniques of cross-border negotiations.
Key Concepts of Problem Based Learning
- Evaluate information sources.
- Apply the principles of generic benchmarking.
- Describe how content in problem-based learning (PBL) is applied to the scenario.
- Apply the concepts of organizational communication.
Impact of Risk and Ethics on Decision Making
- Assess the risk of alternative action.
- Evaluate the probability and severity of risk factors.
- Describe ways to mitigate risk.
- Infer stakeholder values with limited information.
- Global Communications: Apply the concepts of emotional intelligence.
Critical Analysis of Business Solutions
- Global Communications: Develop measures (metrics) for performance evaluation, the success of implementation, and the attainment of end-state goals.
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