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Managing In A Cross-cultural Environment –

mmpbl560

(3 credits)

This course introduces issues today's managers face when dealing with a cross-cultural workforce and provides insight and tools that can be used to meet cross-cultural challenges in business.  Topics include cross-cultural differences in decision making, the importance of cross-cultural awareness and training, implementation and measurement of diversification initiatives, organizational issues in the multicultural workplace, elements of culture, and management styles of global companies. 
This graduate-level course is 6 weeks. This course is available as part of a degree or certificate program. To enroll, speak with an enrollment advisor.
  • Alternative Solutions to Cross-Cultural Management Problems

    • Analyze cultural synergy strategies used by global organizations.
    • Evaluate methods for managing conflict in global organizations.
    • Assess the readiness of global organizations to adopt and develop cross-cultural initiatives. 
  • Critical Analysis of Cross-Cultural Management Solutions

    • Develop cross-cultural management tactics that meet strategic goals.
    • Examine the importance of job design for motivating employees in a cross-border organization.
    • Compare and contrast the effectiveness of leadership styles in a variety of cultures. 
  • Demographic Factors

    • Describe the effect of demographic factors on management planning.
    • Analyze the role demographic factors play in contributing to organizational conflict.
    • Examine the influence of demographic factors on individual rewards and recognition. 
  • Dimensions of Diversity

    • Identify the dimensions of diversity.
    • Describe the challenge of collaboration in a diverse workforce.
    • Examine the complexity of motivating individuals in a diverse workforce.
  • Key Concepts of Cross-Cultural Management

    • Analyze the effects on management functions created by cultural dimensions. 
    • Examine additional challenges created by cross-border external environments.
    • Identify requirements for successful management of the global business. 
  • Socio-Geographic Factors

    • Examine the relationship between class and work values.
    • Identify the management issues in a geographically mobile society.
    • Analyze how regional variations affect management planning.
    • Describe how the changing definition of family  has affected the functions of management.

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