This course introduces issues today's managers face when dealing with a cross-cultural workforce and provides insight and tools that can be used to meet cross-cultural challenges in business. Topics include cross-cultural differences in decision making, the importance of cross-cultural awareness and training, implementation and measurement of diversification initiatives, organizational issues in the multicultural workplace, elements of culture, and management styles of global companies.
This graduate-level course is 6 weeks.
This course is available as part of a degree or certificate program.
To enroll, speak with an enrollment advisor.
Alternative Solutions to Cross-Cultural Management Problems
Analyze cultural synergy strategies used by global organizations.
Evaluate methods for managing conflict in global organizations.
Assess the readiness of global organizations to adopt and develop cross-cultural initiatives.
Critical Analysis of Cross-Cultural Management Solutions
Develop cross-cultural management tactics that meet strategic goals.
Examine the importance of job design for motivating employees in a cross-border organization.
Compare and contrast the effectiveness of leadership styles in a variety of cultures.
Demographic Factors
Describe the effect of demographic factors on management planning.
Analyze the role demographic factors play in contributing to organizational conflict.
Examine the influence of demographic factors on individual rewards and recognition.
Dimensions of Diversity
Identify the dimensions of diversity.
Describe the challenge of collaboration in a diverse workforce.
Examine the complexity of motivating individuals in a diverse workforce.
Key Concepts of Cross-Cultural Management
Analyze the effects on management functions created by cultural dimensions.
Examine additional challenges created by cross-border external environments.
Identify requirements for successful management of the global business.
Socio-Geographic Factors
Examine the relationship between class and work values.
Identify the management issues in a geographically mobile society.
Analyze how regional variations affect management planning.
Describe how the changing definition of family has affected the functions of management.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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