Operations Management –

ops571

(3 credits)

This course applies planning and controlling concepts to increase the value of the supply chain. Students learn to evaluate and improve processes. Other topics include process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting.

This graduate-level course is 6 weeks. To enroll, speak with an Enrollment Advisor.

Topics and Objectives

Process Selection and Design
- Design flowcharts and metrics to measure and improve process performance.
- Identify factors that affect process development.
Improving Processes
- Apply learning curve theory to increase individual and organizational performance.
- Evaluate a process by applying statistical process control techniques.
- Describe approaches to Total Quality Management (TQM).
Evaluating Processes
- Evaluate different inventory models.
- Analyze scheduling and controlling techniques.
- Apply Goldratt’s theory of constraints to identify and overcome process bottlenecks.
- Design a project implementation plan.
Supply Chain Design
- Design a supply chain to increase value.
- Evaluate factors that guide strategic capacity planning.
- Analyze current applications of lean production.
Business Forecasting
- Apply forecasting concepts to process analysis.
- Apply aggregate operations planning techniques to minimize the cost of resources to meet demand.
- Design a Material Requirements Plan (MRP).
Facility Location
- Analyze the factors that affect facility location choices.

The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.

Operations Management –

ops571

Process Selection and Design

Improving Processes

Evaluating Processes

Supply Chain Design

Business Forecasting

Facility Location

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