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Consumer Psychology And Research –

psy322

(3 credits)

This course focuses on consumer behavior and marketing research.  Topics include the cognitive processes underlying consumer choice, descriptive consumer characteristics, and environmental consumer behavior.  This course emphasizes the implications of consumer behavior on domestic and global marketing communications.
This undergraduate-level course is 5 weeks. To enroll, speak with an Enrollment Advisor.
  • Domestic and Global Consumer Behavior

    • Identify global issues that affect consumer behavior.
    • Evaluate the implications of cross-cultural consumer behavior for the marketing mix.
  • Influence of Consumers on other Consumers

    • Explain the relationship between consumer traits on consumer behavior.
    • Identify consumer differences in the interpretation of marketing messages.
    • Analyze the effect of social and cultural settings on consumer behavior.
  • Environmental Influences on Consumer Behavior

    • Examine external environmental influences of consumer behavior.
    • Identify psychological and social factors that influence consumer behavior.
  • Consumer Needs, Perceptions, and Attitudes

    • Explain the effect of consumer needs, perceptions, and attitudes on  designing marketing communications.
    • Conduct marketing research on consumers, using secondary sources.
  • Consumer Demographics and Psychographics

    • Explain the relationship between consumer psychology and marketing communications. 
    • Define consumer psychology. 

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