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Effective Communication in Diverse Groups
- Explain the relationship between group member diversity and communication style.
- Determine effective use of verbal and nonverbal interaction in groups.
- Describe the importance of listening and effective listening techniques.
- Determine appropriate methods of group facilitation.
Cohesion and Decision-Making
- Evaluate individual strengths that apply to the group process.
- Identify problem-solving techniques that will facilitate group decision-making.
- Apply conflict management techniques to group conflicts.
Team Member Roles and Responsibilities
- Identify group member roles and responsibilities.
- Identify the qualities of an effective group leader.
- Explain methods of managing difficult group members.
Implementing Team Motivation Strategies and Rewards
- Determine appropriate group incentives for reaching goals.
- Design rewards based on effective group dynamics and desired results.
Group Presentation Tools
- Identify advantages and disadvantages of using presentation aids in group presentations.
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