This course prepares students to apply techniques to evaluate public sector programs. Students will be evaluating public sector programs using analytical tools. Other topics, at the state and local level, include measures of effectiveness, benchmarks, baselines, performance standards, and customized stakeholder communication and collaboration.
Explain the process of policy analysis in the larger context of program evaluation.
Identify the common attributes of the policy-making process, policy models, and the policy cycle.
Differentiate between qualitative and quantitative performance measures.
Forecasting Models and Data Collection
Evaluate models of forecasting and their value to program evaluation.
Describe the use of futures (predictions) in goals and agenda setting.
Determine which information might be valuable for various types of policy evaluation.
Develop program performance measures based on program goals and objectives.
Policy Recommendations and Analyses
Develop policy recommendations based on ideal and practical alternatives for a given stakeholder.
Explain the differences between the tools used to analyze private and public sector policy decisions.
Identify the advantages and disadvantages of cost-benefit analysis when examining programs and policies.
Evaluation and Argumentation
Compare modes of policy argumentation.
Explain the effect of ethics on program evaluation and the potential for conflict of ethics with analytical results.
Identify the various approaches to program evaluation and the effect of community situations on the selection of approach.
Communication Tools
Develop an effective presentation to advocate a program analysis to stakeholders.
Identify internal and external factors that influence how results are communicated.
Demonstrate the various ways that analyses and results may be used to inform policy decisions.
Program Evaluation
Design a policy recommendation using appropriate performance measurement tools.
Propose recommendations for program improvements.
The University of Phoenix reserves the right to modify courses.
While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Advisor.
Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.
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