xcom285 | undergraduate

Essentials Of Managerial Communication

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This course introduces students to the foundations of communication in a business setting.  Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting.  Students will develop skills in the forms of written communication, including memos, emails, business letters, and reports.  Communication ethics and cross-cultural communications are also explored.  Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill.

This undergraduate-level course is 9 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 9 weeks

topic title goes here

    Business Communication Concepts

    • Explain the audience’s impact on communication.
    • Analyze the characteristics of effective messages.
    • Identify various message types.

    Reports and Presentations

    • Create a written report.
    • Identify skills needed to deliver effective oral presentations.
    • Apply business presentation techniques to create Microsoft® PowerPoint® slides.

    Communication Strategies

    • Identify various electronic and virtual communications.
    • Analyze the advantages and disadvantages of using technology for communication.
    • Identify strategies to increase positive cross cultural communication.

    Understanding the Writing Process

    • Compare and contrast business and academic writing.
    • Describe the steps in various business writing.

    Business Writing

    • Create documents in various business formats.
    • Apply appropriate e-mail etiquette.
    • Create documents to deliver difficult messages.

    Interpersonal and Group Communication

    • Identify ways to foster positive group communication.
    • Compare and contrast individual and group communication.

    Laws and Ethics in Communication

    • Analyze workplace communication policies regarding privacy and ethics.
    • Identify laws relating to employees and communication privacy.

    Improving Writing Skills

    • Apply techniques used to improve various business writing.

    Business Communication Overview

    • Describe the managerial functions of communication.
    • Identify trends in business communication.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.