[ Skip Main Nav ]

University of Phoenix

http://www.phoenix.edu

Doctoral Faculty Articles

Photo of Mark Kass

Solving the Al Qaeda riddle

Kevin McGrath’s book, "Confronting Al Qaeda", was published at a fortuitous time. With the 2011 death of Osama bin Laden, the general public continues to seek guidance on the best ways to confront Al Qaeda and how to protect the world from extremists.

As the public at large is beginning to learn, understanding the complexities of our struggle with Al ...


Stretching your ‘benefit dollar’ during the economic crisis

Employer-sponsored tuition assistance programs may be one way that organizations can stretch their benefits dollars during the economic ...

Urgently waiting in India: Dreams, struggles and philosophies for higher education

Although India possesses one of the largest university systems in the world relative to its size (Eastman, 2011), the ...

Mahatma Gandhi and the roots of modern India

Almost 63 years after Gandhi's death, India, the country that he helped usher in as a modern entity, is emerging as an ...


Reviving the U.S. manufacturing sector

Basic manufacturing—however that is now defined—has fallen on hard times in the United States. Much of our manufacturing base has either been neglected, subject to outsourcing or simply taken over by other countries—especially those that are classified as emerging economies. Prevailing conventional wisdom says that the U.S. is now in the post-industrial age in what can be ...


A chance announcement became the teaching opportunity I was seeking

I discovered University of Phoenix by chance in 2003. A LISTSERV I subscribed to featured a post about the University’s School of Advanced Studies. The author mentioned the School was expanding and needed instructors with a Ph.D. in Social Sciences to teach online doctoral-level courses.


Understanding the needs, and roles, of today's nursing leaders

Nursing is about taking care of people—it's a symbiotic relationship between you and your patients. You give of yourself and you receive the reward of knowing that you're a part of helping others improve.

To be a great nurse, you have to have the heart as well as the knowledge ...


Dusting off the cobwebs: The status of equal pay for equal work

Although women have come a long way in many regards since the 1960s, there are still long roads to travel especially in the economic arena. The White House released a new report on the first day of Women’s History Month, March 1, 2011, regarding the status of women in the United States of America. The report is entitled "Women in America: Indicators of Social and Economic ...

A clash of titans: The emerging rivalry between India and China

India and China are two of the world’s emerging superpowers whose prestige was most recently demonstrated both by President Obama’s state visit to India (11/7/10-11/10/10), looking for opportunities to increase trade between our countries as well as the ongoing U.S. tête–à–tête with China regarding that country’s economic and military power....

Softer skills are key to success—even in technology

Effective communication is one of the most important issues business leaders face today in a technical world where email proficiency is no longer sufficient. Social media platforms including Facebook™, Twitter®, LinkedIn®, and virtual meeting tools such as Cisco WebEx Connect™, Skype™, and Adobe® Connect™, have forever changed the landscape....

SAS residencies: A fulfilling experience

To satisfy the requirements of a doctoral degree at the School of Advanced Studies (SAS) at University of Phoenix, learners attend on-site residencies based on degree requirements. Residencies are time-intensive and rigorous challenges that provide an enriching experience for the learners.

Creating the student experience in higher education

Service should be more than transactional; it should help create an experience. Many higher education professionals continually think about how to enhance services to students, but what about enhancing the student experience? As Pine and Gilmore (1999) speculate, the step beyond service is experience. But, what does this mean in higher education?...

Faculty: The stewards of self-discovery

My educational journey began with burning questions—about what it is to be human, to create meaning, and to contribute to the greater good. As an academic, I’ve dedicated my life to the pursuit of answers—and to helping others formulate and address their own burning questions.

Nontraditional students' pride

As a University of Phoenix faculty member, I meet students from all walks of life who share a common goal: returning to school.

But there are three other important commonalities I’ve noticed among them: the anticipation that furthering one’s education will help fulfill a personal ...

Netting a job: Sing it from the rooftops

Having spent more than 10 years doing career and job-placement work in colleges and universities, I've seen first-hand the amount of competition in the job market. And, given the state of the economy and employment in the United States, those in job-search mode need to be even more astute about what it takes to successfully compete for available jobs....

Graduation—A transition to lifelong learning

If you think of graduation as a celebration of accomplishment, then I invite you to broaden your view. Today’s graduate probably isn’t the fresh-faced twenty-something who went directly from high school to higher education. More likely, he or she is 30 or 40 with family responsibilities and a job.

More than a ceremony: Graduation honors academic achievements and new possibilities

When you consider the tradition in its purest form, graduation commemorates accomplishments, acknowledges completion and represents a transition to the next phase of life. This is true whether it’s a graduation from elementary school, junior high, high school or a university. But, it truly is so much more....

Learning, Consumerism and Service: A New Way for Higher Education?

Imagine being greeted when entering the lobby of a building, receiving a special message and complimentary dessert on your birthday and towel service at the fitness center.

You’re not on vacation at a major resort, however. You’re in college....

Disaster Planning: Oxymoron or Critical Priority? University of Phoenix dissertation provides insight about the BP oil spill

As years go, 2010 has seen one disaster after another.

The first six months of the new decade ushered in a record number of U.S. disasters. As of July 2, 2010, the Federal Emergency Management Agency (FEMA) declared an average of 8.5 disasters each month. The trend represents the ...

What Are the Nontraditional Student’s Views about Going Back to School?

As a University of Phoenix faculty member, I meet students from all walks of life who share a common goal: returning to school.

But there are three other important commonalities I’ve noticed among them: the anticipation that furthering one’s education will help fulfill a personal ...

I Wasn’t Looking for a Career in Academe—It Found Me

The series of events that led to my arrival at University of Phoenix began when I was a senior executive at CBS. I had a lot of involvement in communication and strategic planning. Because of that I often was involved in public speaking—I really liked that. It’s an exhilirating experience, there’s a “high” I get from it. That led to me being asked to facilitate a class as a ...

How Does Society Feel About Adults Going Back To School?

The decision to go back to college later in life is often made with excitement, anticipation and a desire to improve oneself. However, one’s desire to pursue a higher education isn’t always met with the same feelings from family, friends and employers.

Helping the Working Learner Thrive

Before I became a faculty member at University of Phoenix, I was a working learner. With two babies in my lap, a career that was gaining traction, and my dissertation project on deck, there were times when I questioned my own limitations and whether I had bitten off more than I could chew. The challenges of the working learner are felt by many; but when you are a ...

A Guide to Engaging the Working Learner

As educators, we are familiar with the challenges of presenting meaningful subject matter that engages students. Beyond a relevant curriculum, teaching faculty are also responsible for creating an environment that encourages students to meet their educational objectives.

Using Human Factors Engineering to Improve Medical Device Safety

On June 24, Louise Underdahl, faculty member at University of Phoenix School of Advanced Studies and risk analyst with UCLA Health System, will present at the 2010 Regional FDA MedSun (Medical Product Safety Network) Conference. The conference provides opportunities to share lessons learned and clarifies potential problems encountered by other participating hospitals. ...

Enhancing Doctoral Learning Through Knowledge Sharing

In August, 2009 I became a full time research faculty member for the School of Advanced Studies at University of Phoenix. This new position was created to help the University become better known as a place that not only has seven and innovative online doctoral programs, but also has faculty experts in the field of qualitative and quantitative research along with a host of research ...

Teaching the Next Generation Learner

As a University of Phoenix instructor who teaches classes both online and at a local campus, I have seen many adults transition into University students—a role that is both time consuming and strenuous. Many of my students have confided in me that previous attempts to earn a degree from what could be called a traditional brick-and-mortar college or university were ...

Employee Trust: A Casualty of the Financial Crisis

Employees are increasingly mistrusting their supervisors during the financial crisis, according to a national study of leadership funded by the University of Phoenix National Research Center (NRC). (2009)

Throughout the summer of 2009, Dr. Richard S. Schuttler and I collected data ...

Making Research Vibrant, and Real

One of the moments Ronald Black, Ed.D., savors is when his learners finally meet face-to-face. “I see it in my doctoral residencies, when they all come together in a room,” he says. “There’s a little hesitancy at first. But then they realize, ‘Oh, we met online!’”

Making Leadership and Global Issues Real for Doctoral Learners

Leadership and global issues such as sustainable development aren’t just buzzwords tossed around as topics for theoretical discussion in the School of Advanced Studies at University of Phoenix. They are a vital part of the curriculum that doctoral learners tackle during their content courses, and now, their residency courses....

Change Plays a Necessary Role in the Evolution of the Learning Process

“There is nothing more perilous to undertake or uncertain of success, than to initiate a change in the order of things.”— Niccolò di Bernardo dei Machiavelli

Resistance to change is universal. Skeptics are ubiquitous. So when it ...

Belligerent Bosses: Supervisors Threaten Employees during the Financial Crisis

Many employees report employers are increasingly using threats and intimidation tactics to cope with the financial crisis, according to a national study of leadership sponsored by the University of Phoenix Office of Research Support (ORS). “We’re told if we discussed layoffs or downsizing, we would be fired – immediately,” one worker said. Another individual observed, ...

Using cultural differences to resolve conflicts

Mark Kass, University of Phoenix faculty member and author of Intercultural Cooperation Between Israelis and Palestinians: A guide to conflict resolution facilitation recently sat down with University of Phoenix to explore the underlying causes of conflict, specifically cultural-based differences, and the steps that can be taken to create resolutions. The principles discussed ...

Coaches Cry Foul About Inconsistent Officiating

What’s the one thing NCAA Division I men’s basketball coaches wish for?  According to a national study released by the Sports Officiating Research Institute, the vast majority of say they want to see improvement in consistent officiating. The study’s results were based on responses collected from 138 NCAA school representatives in charge of evaluating the ...

Graying of the Officiating Pool: Are Older Basketball Referees Too Old?

Most NCAA referees are perceived to be in “decent shape,” according to a nationwide survey of college basketball coaches conducted by the Sports Officiating Research Institute. However, several college coaches expressed concern about the fitness of older officials.

Substance Abuse in the Workplace

In recent months, economists confirmed what many people have suspected all along: The United States has been in a recession since 2007. According to the Bureau of Labor Statistics (2009), job losses have totaled more than four million and unemployment is the highest it has been in 25 years. A recent American Psychological Association survey revealed that nearly half of all ...

Strategic Technology Alliances for Teaching and Learning

Higher education is dedicated to creating and sharing knowledge, while also preparing future leaders in a global society. For many learners, significant barriers to full participation in this teaching and learning experience exist.  Technology within education is intended to enable more learners to participate and collaborate with faculty and other learners. However, certain ...

Why Do Supervisors “Speak No Evil” to Employees in the Financial Crisis?

In March, 694,000 additional Americans lost their jobs—bringing the total number of unemployed to 13.2 million. According to the United States Department of Labor (2009), half the increase in the unemployment rate occurred in the last four months. Even individuals who retain their jobs are not immune to the influence of the financial crisis. In an effort to save ...

Training and Development

In difficult economic times, companies must prioritize where to cut costs and where to invest in maximizing capabilities. In an effort to meet rising operational costs, many companies have to do more with less. Encouraging employees to increase production with fewer resources suggests training employees to meet increased work demands. Yet, many organizations are either ...

Mental Health Awareness Month

The month of May is Mental Health Awareness Month, which raises awareness about mental health and mental illness. During Mental Health Awareness Month, physicians, counselors, social workers and the families of those suffering from anxiety, depression, addictions and numerous other mental disorders work to help the general public understand the affects of mental health on ...

Transcendent Work: Inspiring Satisfaction and Results

In the 21st century, forward-thinking organizations endeavor to recruit, retain, engage and empower staff. As UCLA's human resources website proclaims, proactive individuals seek “more than a job–a career" (UCLA, 2009). According to T.J. Moran, “The successful organization of the future will have to be able not only to attract and retain talented employees but ...

Health Systems Risk Management Series: The Basics

Risk Management is the discipline in which we identify plan, document and track issues in an effort to eliminate, mitigate or accept the possibility of harm to our organization. That harm can take the form of financial or legal consequences or the loss of reputation and marketshare. In the words of Louise Underdahl, Ph.D., risk management is “identifying anything that ...

Stop, Drop, & Assess: Is Your Company Sending Mixed Signals?

Sending mixed signals to employees and customers during a recession is "organizational suicide," according to international business consultant Dr. Rich Schuttler. In a personal interview, he stressed, "With increasingly frugal customers and shrinking operational budgets, complacent organizations rapidly become obsolete." (personal ...

Five Tips for Achieving a Healthy Balance Between Work and Life

Many working adults struggle to achieve a healthy balance between their work and life. Although some people compulsively check their BlackBerries or take their laptops to their children’s sporting events, many are looking for ways to balance work and personal responsibilities. Covey (2007) noted that people have the power to “put first things first” and organize their lives around ...

The Trends Remain the Same: Education and the Future

When asked about what he sees as the most influential developing trends in education, Dr. Ron Hutkin, an SAS faculty member since 2004 says, "Two of the important trends or issues for the future are the same as the past. The issues are retention and articulation of undergraduate programs particularly at the associate and bachelor's degree level. These issues are ...

Implementing Change within Health Systems: A Case Study

Change. It’s as inevitable as death and taxes—and often just as scary. There are many reasons for change. Some changes are capricious such as when a new department store manager seeks to make his presence palpable and initiates a change in décor. Often change is driven by necessity when you have to adapt to some different environmental influence. As a Risk Analyst for the UCLA ...

Health Systems Risk Management Series: Medical Device Safety

Since World War II, medical devices have become increasingly important in the practice of medicine for diagnosis, monitoring and treatment. Advances in technology and new materials have resulted in the development of sophisticated and complex products such as cardiac pacemakers, artificial heart valves and replacement joints. At the same time, faulty design, poor ...

The Higher Education Chief Information Officer (CIO)

Over the past 30 years, the Chief Information Officer (CIO) in higher education has evolved from a departmental manager to an institutional leader. The title for those in charge of college and university technology has varied, too. Some were called directors of data processing, director of computer services computer center manager or director of management ...

Is Anybody Paying Attention? The Changing Face of Marketing Communication

Marketing messages bombard consumers daily. J. W. Smith, strategic planning and marketing expert, estimated Americans are exposed to 3,500 to 5,000 marketing messages a day (Howard, 2005). These include spam, text messages, instant messaging, pop-up ads, television commercials, telemarketing and direct mail solicitation – just to name a few. While some marketers believe ...

Managing Stress in Difficult Economic Times

With the economy in recession and economists predicting challenging times to come, many Americans feel anxiety and stress about their financial futures. According to the Bureau of Labor Statistics (2008), the nation’s employers cut over one million jobs, and the unemployment rate is the highest since 1994. News headlines about business closings, declining housing prices, and ...

Grouchy Bedside Manner: Is There Hope for Ill-tempered Doctors?

Millions of television viewers enjoy the arrogant, often rude, disposition of physicians portrayed in medical dramas. House, M.D., a popular TV series, features a brilliant, but irreverent doctor who diagnoses bizarre medical conditions. The lead doctor, who bluntly expresses no interest in patients' feelings, has no qualms about aggressively stabbing a patient with a syringe, ...


The opinions and statements made in these articles are solely those of the authors and do not represent the opinions or representations of University of Phoenix.

Loading...
It looks like you are using
Enhance your Phoenix.edu experience

You're using an older browser (a software program used to explore the web) which is not optimal for viewing the University of Phoenix website. Consider downloading a new browser to maximize your experience on this and other websites. Your new browser should display web pages properly, increase your web surfing speed and enhance your security.

©2006-2011 University of Phoenix, Inc. All rights reserved.