Business & Management Courses
Business & Management Courses Course Groups
Accounting
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| ACC300 |
Principles of Accounting
This course focuses on principles of accounting for the non-accounting student. Emphasis will be placed on the accounting equation and transactions, financial statement preparation and analysis, internal controls, regulatory environment, compliance, and global business implications. Credits: 3 |
| ACC340 |
Accounting Information Systems I
This course is designed to provide accounting students with the proper mix of technical information and real-world applications. Areas of study include fundamental concepts and technologies (what computers can do for business), the Internet, intranets, electronic commerce, information systems development, basic project management principles, decision support systems, and the benefits of computer and human synergy. Credits: 3 |
| ACC349 |
Cost Accounting
This course introduces cost terminology and flows, standard cost systems, relevant costing, budgeting, inventory control, capital asset selection, responsibility accounting, and performance measurement. Credits: 3 |
| ACC362 |
Financial Accounting I
This course covers the fundamentals of financial accounting as well as the identification, measurement, and reporting of the financial effects of economic events on the enterprise. Financial information is examined from the perspective of effective management decision making with special emphasis on the planning and controlling responsibilities of practicing managers. Credits: 3 |
| ACC363 |
Financial Accounting II
This course introduces plant assets, liabilities, accounting for corporations, investments, statements of cash flows, financial statement analysis, time value of money, payroll accounting, and other significant liabilities. Credits: 3 |
| ACC400 |
Accounting for Decision Making
This course concentrates on effective decision making as it relates to financial activities in a business enterprise. Course topics will include financial assets, liabilities, equity, business operations, financial management, and financial statement analysis. Students will have the necessary analytical tools to enhance business operations. Credits: 3 |
| ACC421 |
Intermediate Financial Accounting I
This course examines the conceptual framework of accounting, including cash versus accrual accounting, the income statement and balance sheet, the time value of money, revenue recognition, statement of cash flows and full disclosure issues. Credits: 3 |
| ACC422 |
Intermediate Financial Accounting II
This course is the second of the three part series of courses related to intermediate accounting. This section examines the balance sheet in more detail, including intangible assets, current liabilities and contingencies, long-term liabilities, as well as cash and cash equivalents. Interwoven in the presentation of the material is an assortment of ethical dilemmas that encourage discussions about how the accountant should handle specific situations. Credits: 3 |
| ACC423 |
Intermediate Financial Accounting III
This course is the third of a three-part series of courses related to intermediate accounting. This course examines owners' equity, investments, income taxes, pensions and post-retirement benefits, as well as changes and error analysis. The course finishes with a look at derivative instruments. Interwoven in the presentation of the material is an assortment of ethical dilemmas that encourage discussions about how the accountant should handle specific situations. Credits: 3 |
| ACC440 |
Advanced Financial Accounting
This course covers business combinations and diversified companies, consolidations of financial statements, segments, and foreign currency transactions. Credits: 3 |
| ACC460 |
Government and Non-Profit Accounting
This course covers fund accounting, budget and control issues, revenue and expense recognition, and issues of reporting for both government and non-profit entities. Credits: 3 |
| ACC483 |
Income Tax - Individual
This course is a basic introduction to federal taxation. The purpose is to familiarize the student with fundamental tax issues and provide the student with a general understanding of the history, laws, and policies of federal taxation. Credits: 3 |
| ACC491 |
Contemporary Auditing I
This course is the first in a two-part series that deals with auditing a company's financial reports, internal controls, and Electronic Data Processing (EDP) systems. Topics include auditing standards, evidence, audit planning and documentation, materiality and risk, internal control, statistical tools, and the overall audit plan and program. Credits: 3 |
| ACC492 |
Contemporary Auditing II
This course is the second in a two-part series that deals with auditing a company's financial reports, internal controls, and Electronic Data Processing (EDP) systems. Topics include the personnel and payroll system, inventory, capital acquisition cycle, selected balance sheet and income statement accounts, audit reports, assurances and other services, professional ethics, and legal responsibilities. Credits: 3 |
| ACC497 |
Advanced Topics in Accounting Research
This course in accounting research provides students with an in-depth examination of the Generally Accepted Accounting Principles (GAAP) and acceptable alternative reporting practices. Through comprehensive case studies, students will develop the research application skills necessary to analyze and make decisions regarding accounting reporting dilemmas in for-profit and not-for-profit companies. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| ACC537 |
Financial Accounting
In this course, students are introduced to the basic concepts and methods of corporate financial statements commonly used by investors and other interested external parties. Topics include University of Phoenix tools, basic accounting concepts, financial statements, inventory and fixed assets, present value of bonds and stockholders’ equity, statement of cash flows, and error correction and accounting changes. Credits: 3 |
| ACC541 |
Accounting Theory and Research
This is the first core course in the Master of Science in Accounting (MSA). In this course, students apply accounting research tools to current accounting issues. Other topics include research of accounting questions related to: inventory, fixed assets, leases, derivative instruments, debt, contingencies, segment reporting, pensions, business combinations, consolidations, stockholder’s equity, and a program overview. Credits: 3 |
| ACC542 |
Accounting Information Systems
In this course, students examine the fundamentals of accounting systems design. Topics include business information systems, business processes and data flows, database concepts and tools, internal control and risks, auditing the information system, and using the information system to perform audit functions. Credits: 3 |
| ACC543 |
Managerial Accounting and Legal Aspects of Business
In this course, students examine managerial accounting as part of the business’s accounting information system and legal aspects of the business enterprise. Topics include managerial accounting and capital budgeting, cost analysis; management planning and control, negotiable instruments, secured transactions, debtor/creditor relationships, property and insurance, and legal aspects of employment and environment. Credits: 3 |
| ACC544 |
Internal Control Systems
In this course, students gain a broad perspective of accounting and control that considers attainment of all goals of the organization, including those concerned with financial objectives. Topics include an overview of control, risk management, internal control systems, controls for current asset functions, controls for other accounting classifications, controls for information technology systems, and reporting on controls. Credits: 3 |
| ACC545 |
Financial Reporting
This course prepares students to address concepts of financial reporting for roles as CPAs. Students learn important criteria for calculating capital changes, applying concepts of fixed assets and cost determination, and preparing consolidated financial statements. Other topics include the professional responsibilities of CPAs, deferred taxes, cash flow statements, balance sheet preparation, restructuring of troubled debt, and the intricacies of comprehensive income. Credits: 3 |
| ACC546 |
Auditing
In this course, students focus on the auditing practice performed by public accountants. Topics include the CPA profession and the auditor’s role, planning the audit, audit reporting and required communications, evaluating internal controls, audit programs for current assets and liabilities, and audit programs for other business cycles. Credits: 3 |
| ACC547 |
Taxation
In this course, students develop an understanding of the taxation of business entities and the individuals who own those entities. Topics include tax entities, property transactions, calculating basis, gains and losses, alternative minimum tax, S-corporations, and partnerships. Credits: 3 |
| ACC548 |
Not-For-Profit and Government Accounting
In this course, students receive an overview of the budgeting, accounting, financial reporting, and auditing required of government and not-for-profit organizations. Topics include the governmental accounting, accounting records in government, fund allocation, government-wide reporting, not-for-profit accounting, and governmental performance measures. Credits: 3 |
| ACC556 |
Forensic Accounting
In this course, students are introduced to the conduct of fraud examinations, including a discussion of specific procedures used in forensic accounting examinations and the reasoning behind these procedures. Topics include an overview of fraud and abuse, forensic evidence, substantive procedures for cash outflow irregularities, substantive procedures for asset irregularities, financial statement fraud, and examination reporting. Credits: 3 |
| ACC557 |
Accounting Ethics
In this course, students focus on core values of the accounting profession such as ethical reasoning, integrity, objectivity, and independence. Topics include economics, price and consumer behavior, business and accounting issues, ethics and information technology, and professional standards. Credits: 3 |
| ACC561 |
Accounting
This course applies accounting tools to make management decisions. Students learn to evaluate organizational performance from accounting information. Other topics include financial statements, cost behavior, cost allocation, budgets, and control systems. Credits: 3 |
| ACC569 |
Advanced Cost Accounting
This course covers cost-volume-profit analysis, costing systems, activity-based costing, flexible budgets, variances, inventory costing methods, cost behavior, and cost allocation. Credits: 3 |
| ACC599 |
Auditing
This course will cover the standards, concepts, and principles related to auditing theory and practice. This course will provide students with the skills necessary for effective decisions regarding auditing, financial reporting, and ethics issues that face organizations. Credits: 3 |
| MBA503 |
Introduction to Finance and Accounting
This course introduces fundamental concepts of using accounting principles and financial tools and analysis for effective managerial decision making. Topics include the role of the financial manager in the organization, concepts and principles underlying financial accounting practices, financial statement analysis, and operational planning and budgeting. Credits: 3 |
| MMPBL503 |
Introduction to Finance and Accounting
This course introduces fundamental concepts of using accounting principles and financial tools and analysis for effective managerial decision making. Topics include the role of the financial manager in the organization, concepts and principles underlying financial accounting practices, financial statement analysis, and operational planning and budgeting. Credits: 3 |
Business
Graduate Courses
Course ID |
Course Title |
|---|---|
| MBA500 |
Foundations of Problem-Based Learning
This course introduces new graduate students to strategies for academic success within the University of Phoenix. Topics include University of Phoenix Graduate School tools and competencies and written and verbal communication skills. This course introduces the conceptual, analytical, and practical foundations of problem-based learning. This will be done in the context of problem definition, research and information utilization, critical thinking, written and verbal communication skills, negotiation skills, and stakeholder communication skills. Problem-based learning will be framed in the context of the alignment of societal, organizational, and personal values. Credits: 3 |
| MBA501 |
Forces Influencing Business in the 21st Century
This course introduces new graduate students to strategies for academic success within the University of Phoenix and explores issues and institutions that affect business outside the direct control of the organization. Topics include University of Phoenix Graduate School tools and competencies; written and verbal communication skills; an introduction to microeconomics and macroeconomics; legal, regulatory, political, and social environments; and environmental scanning. Credits: 3 |
| MBA540 |
Maximizing Shareholder Wealth
This course requires the manager to choose among financial alternatives to optimize shareholder value. Topics include understanding key cash flow drivers; working capital and asset management; evaluating short-term and long-term financing alternatives; aligning treasury functions with strategic objectives; valuing the corporation; capital budgeting; global finance strategies; and M&A and new venture finance strategies. Credits: 3 |
| MBA550 |
Resource Optimization
This course requires the manager to assess the financial health of the organization and allocate resources to optimize the organization's performance. Topics include conducting business performance reviews, business process improvement and quality management, allocating resources based on market potential, alignment of working capital management with client services, optimizing supply chain processes, and achieving high asset productivity. Analytical tools used will include financial decision support models, cost analysis, forecasting, generic benchmarking, and productivity measurement. Credits: 3 |
| MBA560 |
Enterprise Risk
This course requires the manager to confront opportunities and constraints emanating from sources both external and internal to the organization. Topics include assessing enterprise risk; risk monitoring and reporting; mitigating risk in changing economic and regulatory environments; governance; compliance; managing audit functions and board relations; and ethical responsibilities to stakeholders in managing and reporting risk. Credits: 3 |
| MBA570 |
Sustainable Customer Relationships
This course develops the discipline of maintaining customer focus in highly diverse local and global markets. Topics include aligning customer needs with value propositions; identifying future growth opportunities; forecasting demand; new product development and design; strategic brand management; defending price margins; integrating the marketing mix across multiple channels; behavioral marketing; customer relationship management; reorienting organization functions around customers; and integrating customer feedback loops into strategic planning activities. Credits: 3 |
| MBA580 |
Strategies for Competitive Advantage
This course focuses on creating the value proposition as a driver of sustainable competitive advantage. Topics include translating key emerging trends into business opportunities; strategic challenges of global expansion; opportunities and constraints posed by regulatory change; competitor intelligence; scenario planning/planning for multiple futures; maximizing core business value; differentiating the value proposition; distribution channel development and integration; tailoring the value chain; building successful strategic alliances; and off-shoring models and approaches. Credits: 3 |
| MBA590 |
Strategic Implementation and Alignment
This course emphasizes how managers lead the implementation of plans to get the job done. Topics include implementation and execution of plans; managing the organization as a portfolio of businesses; cross-functional reviews and coordination of operating strategies; ensuring strategic alignment of business unit objectives with organizational objectives; alignment of business unit tactics, infrastructure, and processes to strategic imperatives; adapting stakeholder relationships to changing strategic priorities; and best practices in project management. Credits: 3 |
| MMPBL500 |
Foundations of Problem-Based Learning
This course introduces new graduate students to strategies for academic success within the University of Phoenix. Topics include University of Phoenix Graduate School tools and competencies and written and verbal communication skills. This course introduces the conceptual, analytical, and practical foundations of problem-based learning. This will be done in the context of problem definition, research and information utilization, critical thinking, written and verbal communication skills, negotiation skills, and stakeholder communication skills. Problem-based learning will be framed in the context of the alignment of societal, organizational, and personal values. Credits: 3 |
| MMPBL501 |
Forces Influencing Business in the 21st Century
This course introduces new graduate students to strategies for academic success within the University of Phoenix and explores issues and institutions that affect business outside the direct control of the organization. Topics include University of Phoenix Graduate School tools and competencies; written and verbal communication skills; an introduction to microeconomics and macroeconomics; legal, regulatory, political, and social environments; and environmental scanning. Credits: 3 |
| MMPBL510 |
Implementing Organizational Initiatives
This course emphasizes how managers can effectively lead initiatives and projects on an individual, team, department, or organizational level. Topics include obtaining support and resources; validating data; handling group dynamics; identifying and mitigating risks; establishing project plans and/or action plans; managing implementation; measuring results and impact; and utilizing continuous improvement, change management, and control models to assess and address project deviations to avoid derailment. Credits: 3 |
| MMPBL530 |
Human Capital Development
This course examines the role of the manager in developing human capital within the organization. Topics include theories of organizational behavior and individual motivation, skills gap analysis, alignment of staff capabilities with organizational needs, succession planning strategies, retention of innovative talent, motivation of mid-tier performers, human behavior, motivation and compensation systems, and future trends in human capital development. Credits: 3 |
| MMPBL550 |
Creativity, Innovation, and Organizational Design
This course examines the concepts of the learning organization, viewing learning from an individual and an organizational perspective, and provides students with insights as to how to use organizational development (OD) methods as a tool for problem solving and organizational intervention. Topics to be covered include the underlying theory, orientation, and application of key OD methods; the design and implementation of organizational interventions to move an organization from a current to a desired future state; and talent management. Credits: 3 |
| MMPBL570 |
Corporate Governance
This course introduces students to the principles of corporate governance and the role of the mid-level manager in ensuring that corporate governance processes are implemented and monitored. Topics to be covered include corporate governance principles, stakeholder and leadership considerations, the role of the mid-level manager in corporate governance, the role of ethics in the governance process, and tools for governance compliance and transparency. Credits: 3 |
| MMPBL580 |
Marketing Management
This course examines the role and importance of marketing management in every organization competing in highly diverse local and global markets. Topics include aligning marketing with overall business strategy; assessment of internal and external environments; leveraging market research to understand customer needs and forecast demand; reorienting organization functions around customers; integrated marketing communications; and developing and measuring marketing plans. Credits: 3 |
| MMPBL590 |
Strategies for Competitive Advantage
This course focuses on creating the value proposition as a driver of sustainable competitive advantage. Topics include translating key emerging trends into business opportunities; strategic challenges of global expansion; opportunities and constraints posed by regulatory change; competitor intelligence; scenario planning/planning for multiple futures; maximizing core business value; differentiating the value proposition; distribution channel development and integration; tailoring the value chain; building successful strategic alliances; and off-shoring models and approaches. Credits: 3 |
Business Law
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| BUS415 |
Business Law
This course examines, analyzes, and applies to the modern business environment the nature, formation and system of law in the United States. Credits: 3 |
| BUS421 |
Contemporary Business Law I
This course is the first in a two-part business law course that reviews the American legal system, common law and its development, organizational structures, and the regulatory environment pertinent to business. This course critically examines torts, crimes, and business ethics; contracts; business associations (agency, partnerships, corporations); wills, estates, trusts, and other legal entities; securities regulations; and investor protection. Credits: 3 |
| BUS422 |
Contemporary Business Law II
This course is the second in a two-part business law course sequence that critically examines real and personal property, creditor-debtor relationships, bankruptcy, sales, securities, and government regulation. Credits: 3 |
| BUS475 |
Integrated Business Topics
The integrated business topics course examines strategic business management while integrating topics from previously completed business foundation coursework. This allows students to demonstrate a comprehensive understanding of the undergraduate business curricula with a significant emphasis placed on the assessment of individual outcomes to determine content mastery. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| LAW530 |
Legal Issues in the Workplace
This course provides an overview of federal, state, and local regulation of the employer-employee relationship. Topics include employer-employee relationships, employment discrimination law overview and applications, labor relations law, discipline and termination processes, and contemporary issues. Credits: 3 |
| LAW531 |
Business Law
This course prepares students to evaluate the legal risks associated with business activity. Students will create proposals to manage an organization’s legal exposure. Other topics include the legal system, alternative dispute resolution, enterprise liability, product liability, international law, business risks, intellectual property, legal forms of business, and governance. Credits: 3 |
Call Center Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| CCP300 |
Call Center Management Overview and Applications
This course provides an overview of the business of call centers. Areas of emphasis include operations, people, customer relationship, leadership, and business management. Credits: 3 |
| CCP301 |
Strategies for Managing Call Center Personnel
This course exposes students to all aspects of staff planning and development in a call center environment. Areas examined include recruitment, training, motivational strategies, labor regulations, human resource practices, and personnel performance management. Credits: 3 |
| CCP302 |
Call Center Operations Management I
This course is the first in a two-part call center operations management series that concentrates on call center development, resource planning, and resource management. Students are guided through the complex process of operational planning in the call center environment. Areas of emphasis include operational elements, organizational structures, roles and responsibilities, and workforce planning and design. Credits: 3 |
| CCP303 |
Call Center Operations Management II
This course is the second in a two-part series that concentrates on call center operations management. Students explore topics such as call center delivery technologies, management tools, performance measurements, performance communications plans, and risk management. Successful completion of both operations management courses assists students in anticipating the needs of and developing operational plans for call centers. Credits: 3 |
| CCP304 |
Leveraging Customer Relationships
This course focuses on leveraging customer relationships in a call center environment. Students examine customer relationship management strategies, tools, tactics, technologies, and applications Credits: 3 |
| CCP305 |
Strategic Call Center Thinking
This call center management capstone course is designed to inspire call center professionals to develop an in-depth understanding of call center operations. Students are given the opportunity to utilize project management skills in the development of call center audits and strategies to improve overall operational and financial performance. Credits: 3 |
Communications
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| BCOM405 |
Communications Law and Ethics
This course focuses on the legal and ethical environment of communications in business. Emphases will be placed on free speech, legal actions, intellectual property, business practices, ethics, and future trends in business communications. Credits: 3 |
| BCOM426 |
Advertising and Media Communications
This course focuses on the role of media communication and advertising in the business environment. Topics will explore media and advertising, media campaigns, media technologies, and the future of media communication and advertising. Credits: 3 |
| COM310 |
Communication: Theories and Practice
This course explores the various theories of communication that create the foundation for study of communications in the bachelor's degree program at the University of Phoenix. Major communication areas examined in this course include intrapersonal, interpersonal, group and teamwork, organizational, intercultural, and mass media. Each area, along with others, will be studied in greater depth in subsequent courses in the degree program. Credits: 3 |
| COM320 |
Interpersonal Communication
This course presents the knowledge, skills and understanding necessary for people to communicate effectively in a variety of personal, social, and professional situations. The course approaches communication as a holistic, culture-laden experience that is non-verbal as well as verbal. Interpersonal communication is examined as a process that is inextricably involved with personal identity, human relationships, and power dynamics. Credits: 3 |
| COM330 |
Small Groups and Team Communication
This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts. Credits: 3 |
| COM340 |
Mass Communication
This course delves into the processes and technology of communication on societal and global levels accomplished through the print and electronic media. Content of communication studied ranges from journalism, entertainment, commerce, and advocacy to personal communication on the Internet. The dynamic changes that have taken place and are evolving today in mass media and mass communication will be considered along with predictions about the role of mass communication. Credits: 3 |
| COM350 |
Organizational Communication
This course examines various theoretical frameworks necessary for effective organizational communication. It analyzes the application of communication strategies within organizations in terms of their effectiveness. It provides the infrastructure necessary for the creation and maintenance of successful communication strategies in organizations. Credits: 3 |
| COM360 |
Intercultural Communication
The purpose of this course is to assist you to understand and apply the principles of effective intercultural communication in a diverse society and in global commerce. Students will develop an understanding of why and how cultural issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to intercultural settings. Credits: 3 |
| COMM102 |
Communication Skills for Career Growth
This course covers the skills necessary for effective communication in the work environment and in modern society. The course provides an orientation to basic communication theories and discusses the fundamentals of interpersonal, written, and oral communication skills. Emphasis will be placed on applying these skills and theories to group processes and professional situations. Credits: 3 |
| COMM105 |
Introduction to Effective Written Communication
This course focuses on the core academic skills of writing effective university-level essays. Learning applications include writing strategies, paragraph structure, sentence construction, and word choices. Emphasis will be placed on developing individual writing skills and applying strategies for collaborative writing in learning teams. Credits: 3 |
| COMM208 |
Business Writing Essentials
This course covers business writing as part of the managerial communications process. Emphasis is placed on the importance of style and lucid writing in letters, memoranda, brief informal reports, resumes, cover letters and comprehensive business reports. Writing strategies for various message types are presented. The elements of successful writing in an electronic environment are also discussed along with the impact of technology on business communication. Credits: 3 |
| COMM215 |
Essentials of College Writing
This course covers the essential writing skills required for college-level coursework. Students will learn to distinguish between interpretive and analytical writing while using the writing process and specific rhetorical strategies to develop position and persuasion essays and a case study analysis, and learning teams will prepare an applied research paper. The course offers exercises for review of the elements of grammar, mechanics, style, citation, and proper documentation. Credits: 3 |
| COMM251 |
Rhetoric and Critical Thinking
This course in critical thinking and informal logic helps students develop the ability to reason clearly and critically. It includes an introduction to the disciplines of inductive and deductive logic, fallacious reasoning, and problem-solving techniques. Emphasis is placed on the identification and management of the perception process, use of assumptions, emotional influences, and language in various forms of communication. Credits: 3 |
| COMM301 |
Proposal Writing
This one-credit course is a comprehensive guide that includes step-by-step approaches to devising a strategy that will lead to the development of a winning proposal. The course focuses on the process of proposal "development" rather than proposal "writing." The format and content of the course are both technical and conceptual in nature. Credits: 1 |
| COMM315 |
Diversity Issues in Communication
The purpose of this course is to identify barriers to effective communication associated with racial, gender, cultural, and socioeconomic diversity in the workplace and in the community. Students will develop an understanding of why and how diversity issues influence effective communication. This course introduces techniques for improving written, oral, and interpersonal communication skills in response to diversity concerns. Credits: 3 |
| COMM400 |
Management Communication Skills
This course focuses on identifying and developing the communications skills necessary to manage individuals and groups successfully within business and work organizations. Students will identify their management communication styles and will assess and improve their effectiveness in the areas of interpersonal communications, group dynamics, diversity, motivation, team building, and conflict resolution. Credits: 3 |
| COMM470 |
Communicating in the Virtual Workplace
This course offers guidance and examples on how to communicate effectively in a workplace that is increasingly dependent upon technology as a means to communicate globally. The course provides students with an understanding of technology-mediated communication and the ability to maximize the use of new mediums to optimize organizational communications. Intranets, Internet, e-commerce, and the impacts upon customer satisfaction of new communications technologies are explored. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| COM505 |
Communication Skills for Graduate Study
This course provides new graduate students in Credits: 3 |
| COM515 |
Managerial Communication
This course provides new graduate students with an introduction to the graduate-level program and strategies for academic success within the University of Phoenix adult learning model. Topics include oral and written communication and resources, individual and group presentation techniques, electronic research resources, introduction to the purpose and uses of the electronic portfolio, critical thinking, stress and time management, and Learning Team processes. (NOTE: Due to the shorter length of this course and the importance of introducing graduate preparatory work, absences are not allowed in COM 515.) Credits: 1 |
| COM525 |
Managerial Communication and Ethics
This course provides new graduate students with strategies for academic success within the University of Phoenix and its adult learning model. Topics include University of Phoenix Graduate School Tools and Competencies, Communication Skills, Societal Values and Ethical Foundations, Research and Information Utilization, Personal Values and Ethical Foundations, Collaboration, Critical Thinking, and Communication and Presentation Skills. Credits: 3 |
| COM526 |
Managerial Communication
This course provides strategies for academic success within the University of Phoenix and addresses managerial communication and ethics. Topics include Professional Competence and Values, Critical Thinking and Problem Solving, Communication, Collaboration and Information Utilization. Credits: 3 |
E-Business
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| EBUS400 |
eBusiness
This course introduces the model for conducting business-to-business and business-to-consumer electronic transactions. Topics include the application of e-business strategic management, how to leverage technology to enhance business processes, the unique characteristics of e-marketing, and how the legal, ethical, and regulatory environments act as a filter for conducting e-business. Credits: 3 |
| EBUS405 |
eBusiness Technologies
This course examines the Internet and provides an integration of information technology subjects. Topics include the facilities, services, and trends of the Internet. The functions of information technology that support e-business are emphasized. Credits: 3 |
| EBUS410 |
E-Business for Management I
In today's global market, e-business can no longer be considered an independent phenomenon from the organization. Instead, e-business permeates all functional areas of the organization and must be considered in all aspects of managerial decision-making and problem solving. This course is the first of a two-part sequence that addresses the critical e-business considerations and emerging trends that general managers face in today's e-business-centric organizational environment. Students will be prepared with the skills and knowledge necessary to effectively integrate e-business tools, models, and best practices within various types of organizations. Credits: 3 |
| EBUS420 |
E-Business Management II
In today's global market, e-business can no longer be considered an independent phenomenon from the organization. Instead, e-business permeates all functional areas of the organization and must be considered in all aspects of managerial decision-making and problem solving. This course is the second of a two-part sequence that addresses the critical e-business considerations and emerging trends that general managers face in today's e-business-centric organizational environment. Students will be prepared with the skills and knowledge necessary to effectively integrate e-business tools, models, and best practices within various types of organizations. Credits: 3 |
| EBUS430 |
EBusiness Cases
This course analyzes examples of both e-business successes and failures in order to identify critical success and failure factors. The course uses material presented in other courses in the program and in the analyses. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| EBUS520 |
e-Marketing Theory and Application
This course examines the theory and application of electronic marketing. In addition to looking at the new marketing mix, which applies the Internet to the traditional marketing functions of product, price, distribution, and promotion, students will gain experience in Web site strategy and e-Business market planning. Credits: 3 |
| EBUS530 |
e-Law and Risk Management
This course examines the process of risk management in the multifaceted e-business context. Operational, financial, legal, strategic, and technical aspects of risk management are analyzed. Students will be exposed to emerging and global issues in e-commerce risk management. Each student will prepare a risk management assessment of an existing e-business. Credits: 3 |
| EBUS550 |
Creating the e-Business
This is an integrative course and the capstone for the MBA/e-Business. The outcome is for students to design an e-business while drawing upon skills learned from the previous e-business specialty courses. Students will complete a design for all elements of an e-business, whether creating an original business as an e-business or converting an existing business. An integral part of the design will be a convincing argument for why the business will be financially successful. Credits: 3 |
Economics
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| ECO365 |
Principles of Microeconomics
This course provides students with the basic theories, concepts, terminology, and uses of microeconomics. Students learn practical applications for microeconomics in their personal and professional lives through assimilation of fundamental concepts and analysis of actual economic events. Credits: 3 |
| ECO372 |
Principles of Macroeconomics
This course provides students with the basic theories, concepts, terminology, and uses of macroeconomics. Students learn practical applications for macroeconomics in their personal and professional lives through assimilation of fundamental concepts and analysis of actual economic events. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| ECO561 |
Economics
This course applies economic concepts to make management decisions. Students employ the concepts of scare resources and opportunity costs to perform economic analysis. Other topics include supply and demand, profit maximization, market structure, macroeconomic measurement, money, trade, and foreign exchange. Credits: 3 |
Ethics
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| PHL323 |
Ethics in Management
This course provides opportunities for the analysis and synthesis of the role of ethics in the organization. Emphasis is placed on the way ethics affect thinking, relationship development, policy formation, and professional conduct in the workplace. Students develop the skills to understand and integrate constructive ethics into practices that support the success of the employee and the organization. Credits: 3 |
Finance
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| FIN320 |
Corporate Finance
This course introduces students to the principles and practices of finance applied in the business environment. The course provides a survey of the important aspects of financial management, practice, and policy faced by industry executives and practitioners providing consultative services. Provision of financial services is a common adjunct to public accounting practices, accounting executives, and accountants. Credits: 3 |
| FIN324 |
Financial Analysis for Managers I
This course is designed to frame financial issues for non-financial managers. Basic accounting and financial terminology and concepts are introduced and practiced. Topics covered include the accounting environment, financial statements, financial markets, working capital management and financial planning, and internal controls. Credits: 3 |
| FIN325 |
Financial Analysis for Managers II
This course is designed to frame financial issues for non-financial managers. Basic accounting and financial terminology and concepts are introduced and practiced. Topics covered include: time value of money, capital budgeting, capital structure-equity, planning and budgets, and mergers, acquisitions, and international finance. Credits: 3 |
| FIN370 |
Finance for Business
This course introduces the student to the essential elements of finance for business. Emphasis is placed on financial management, financial markets, and the tools, techniques, and methodologies used in making financial decisions. Topics include: Financial planning, working capital management, capital budgeting, long term financing, and international finance. Credits: 3 |
| FIN375 |
Financial Management in Small Business
This course focuses on the role that financial management plays in the development and sustainability of a small business. This course provides a detailed review of forecasting, budgeting, daily cash flow management techniques and monitoring financial performance. Specifically, students will address funding, debt management, cash-flow management, financial planning, and capital budgeting from the small business perspective. Credits: 3 |
| FIN402 |
Investment Fundamentals and Portfolio Management
This course covers the theories and practices of investments including financial markets, risk and return, securities, asset allocation and diversification. Students will utilize analytical techniques available in the investment planning and selection process in the environment in which investment decisions are made. Students will apply finance models and investment strategies to analyze and manage investments for various types of organizations. Credits: 3 |
| FIN403 |
Global Finance
This course examines financial issues in the global environment from the perspective of both domestic and multinational organizations. Students will analyze the international business environment and will apply financial concepts and practices to a global market to maximize value. They will use financial concepts to make informed international investment and financing decisions, including those involving e-business and technology. Areas of emphasis include: the environment of global finance, foreign exchange and derivatives markets, global risk management, financing foreign operations, and foreign investments. Credits: 3 |
| FIN404 |
Advanced Topics in Financial Management
This course gives students the opportunity to integrate previously learned finance and accounting concepts and practices to contemporary business strategies, while improving financial decision-making and problem-solving skills. In addition, students will examine real-world financial management scenarios in order to apply best practices resulting in increased value for various types of organizations. Credits: 3 |
| FIN467 |
Real Estate Investment
This course explores the techniques of real estate investment analysis, including financing, taxes, and decision-making criteria in today's real estate investment environment. Credits: 3 |
| FIN475 |
Managerial Finance I
This course is overview of the fundamentals of financial administration. Emphasis is placed on techniques used in the development of financial thought and financial decisions, and working capital management. The legal forms of organizations, tools of financial analysis, financial structure of firms, leverage, internal financing mechanisms and tax implications are also discussed. Credits: 3 |
| FIN476 |
Managerial Finance II
This course is an overview of the fundamentals of financial administration. Emphasis is on using financial thought and decision-making skills to understand a firm's working capital management, short-term and long-term financing policies, and special topics in the field of financial management. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| FIN571 |
Corporate Finance
This course applies corporate finance concepts to make management decisions. Students learn methods to evaluate financial alternatives and create financial plans. Other topics include cash flows, business valuation, working capital, capital budgets, and long-term financing. Credits: 3 |
| MBA503 |
Introduction to Finance and Accounting
This course introduces fundamental concepts of using accounting principles and financial tools and analysis for effective managerial decision making. Topics include the role of the financial manager in the organization, concepts and principles underlying financial accounting practices, financial statement analysis, and operational planning and budgeting. Credits: 3 |
| MMPBL503 |
Introduction to Finance and Accounting
This course introduces fundamental concepts of using accounting principles and financial tools and analysis for effective managerial decision making. Topics include the role of the financial manager in the organization, concepts and principles underlying financial accounting practices, financial statement analysis, and operational planning and budgeting. Credits: 3 |
Global Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| GBM481 |
International Trade and Investment
In this course, students will examine international trade and investment. Upon completion of this course, students should be able to apply current theories, concepts, and practices in conducting global business transactions. Credits: 3 |
| GBM483 |
Global Value Chain Management
This course describes value chain activities between buyers and sellers in international business, with particular emphasis on global sourcing, procurement of materials and services, and on business-to-business cultural differences between countries. Upon completion of this course, students will be able to manage their company's value chain internationally through purchasing agreements and partnerships with foreign suppliers, company-owned foreign operations, and outsourced activities. They will also understand how goods are transported between countries using various transportation modes, the choices between available international financial transactions, the major issues raised by the international localization of operations, and legal and regulatory issues such as, customs and duties regulations that facilitate global commerce. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| GMGT510 |
Global Business Organization and Culture
This course examines the cultural and organizational framework within which global business is conducted. Topics include sociocultural forces, cultural analysis, communication strategies, human resources investment and utilization, and managing across borders. Credits: 3 |
| GMGT520 |
External Environment of Global Business
This course explores issues and institutions that affect global business outside the direct control of the organization. Topics include country risk assessment; basis for trade and capital flows; exchange rate determination; international, national, and local organizations; regional integration; and conflict resolution of global trade disputes. Credits: 3 |
| GMGT530 |
Internal Environment of Global Business
This course examines issues and functions that global business faces within control of the organization. Topics include organizational forms of entry and exit, legal issues, marketing, finance, human resources, and risk management. Credits: 3 |
| GMGT540 |
Global Strategy Formulation and Implementation
This course develops strategy for global implementation. Topics include the role of global strategy in the organization, the current state and strategic choices, strategy selection, implementation and control issues, portfolio management, and case analysis. Credits: 3 |
| GMGT570 |
Principles of Transnational Management
This course focuses on identifying opportunities and trends in cross border management. It draws upon and integrates complex business problem-solving scenarios. Students will begin to develop a master’s project, which will be presented in the final specialization course. Credits: 3 |
Hospitality Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| HM471 |
Lodging Management
This course provides students with the opportunity to examine various lodging options within the hospitality industry from a managerial perspective. Special emphasis will be placed on guest services and on room division management. Credits: 3 |
| HM475 |
Hospitality Decision Analysis
This capstone course integrates the principles and concepts of hospitality operations management. Upon completion of this course, students will be able to prepare a service delivery model, conduct financial analyses, and develop sales and marketing strategies within a hospitality organization. Credits: 3 |
Human Resource Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| HRM422 |
Employment Practices
This course addresses the complex roles and practices of human resource professionals as strategic partners in realizing the organization's objectives for market performance and productivity. The topics provide a foundation in important techniques and practices that are critical for effective human resources (HR) initiatives and performance of the firm in the areas of human resource planning, testing, staffing, managing separations, and HR and technology. Credits: 3 |
| HRM424 |
Compensation
This course prepares the student in basic compensation design and decision-making required for planning, developing, and administering compensation programs that are compliant with government laws and regulations. Credits: 3 |
| HRM425 |
Benefits, Safety, and Health
This course examines the roles of governments and employers in providing retirement, health, and safety programs for employees' security and well being. Basic types of retirement and medical plans are compared and contrasted. Current trends in legislation and in life, health, and retirement plans are reviewed. Throughout the course, students are given opportunities to practice the selection of employee benefits with the objective of helping to meet corporate goals. Credits: 3 |
| HRM426 |
Employee Development
This course addresses the dynamic and broad range of issues requisite for managers and human resource professionals to make training a strategic factor in organizational success. Coverage includes general information on the mission and challenges facing training managers. Managing the training function, conducting needs analyses, instructional design, the impact of technology on training delivery, job skills for trainers, and future trends in training are covered. Credits: 3 |
| HRM427 |
Critical Issues in Human Resource Management
This course focuses on five key issues that present the greatest opportunities and challenges for HR professionals today and examines the implications of the issues in policy formulation and program development. The course explores ways to realign HR and to explain the professional competencies needed to take a leadership role in realizing organizational change; examines the opportunities and benefits of planning for and managing a diverse workforce; defines the role of HR in transition to and in managing in a team environment; evaluates ways to design and implement alternative work schedules; and provides information on the Human Resource Certification Institute's exam and code of ethics. Credits: 3 |
| HRM434 |
Employment Law
This course provides an overview of federal statutes and state-regulated areas that impact the personnel function. Among topics addressed are EEO and affirmative action, OSHA, ERISA, FMLA, and ADA; employee privacy issues (polygraph testing, drug and alcohol testing, employer searching and monitoring); and wrongful discharge. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| HRM531 |
Human Capital Management
This course prepares students to address the concepts of personnel development as managers. Students learn criteria for developing effective job analysis, appraisal systems, and appropriate career development plans for employees. Other topics include personnel selection, employee compensation, benefits, training, workplace diversity, discipline, employee rights, unions, and management behaviors. Credits: 3 |
| MBA530 |
Human Capital Development
This course examines the role of the manager in developing human capital within the organization. Topics include theories on organizational behavior and individual motivation, skills gap analysis, alignment of staff capabilities with organizational needs, succession planning strategies, retention of innovative talent, motivation of mid-tier performers, human behavior, motivation and compensation systems, and future trends in human capital development. Credits: 3 |
International Management
Graduate Courses
Course ID |
Course Title |
|---|---|
| MMI500 |
Cross-Cultural Considerations for International Managers
This course develops knowledge and skills necessary for international managers to effectively deal with cross-cultural elements in the work environment. Emphasis is placed on the elements of culture and the impact on ethics and business management across cultures to maximize cross-cultural communication and enhance international business synergies. Credits: 3 |
| MMI510 |
International Organizational Behavior
This course provides knowledge on the cultural and organizational behavior framework within cross-cultural business environments. Topics include organizational culture and behavior, cross-cultural teams, organizational design and development, cross-cultural strategic alliance, business negotiations in the cross-cultural environment, managing change in the cross-cultural environment. Credits: 3 |
| MMI520 |
International Human Resources Management
This course focuses on the human resources management challenges facing international employers. Topics include strategic human resource management, cross-cultural human resource management policies and practices, staffing practices, developing human resources, motivation, and winning strategies for effective leadership and management. Credits: 3 |
| MMI530 |
International Law and Politics
This course explores the impact of legal and political systems on the management of international and global business. Topics include an introduction to the influence that political and legal systems have on conducting business, legal structures and government regulations, property, contract and employment law and how to manage the process of dispute resolution. Credits: 3 |
| MMI540 |
International Economics, Trade, and Finance
This course explores the impact of the global trading system and world financial markets on the management of international business. Topics include the global trading system, world financial markets, foreign exchange mechanisms, exports, imports and counter trade, international economic integration, and international economic development Credits: 3 |
| MMI550 |
Country Analysis
This course develops the knowledge and skills necessary to analyze the business opportunities and risks associated with international investment, business development, and operations. Upon completion, students will be prepared to recommend the suitability of doing business in a foreign country. Topics include country analysis models and techniques and the application of those models and techniques to areas of investment, business development, and operations. Credits: 3 |
| MMI560 |
Accounting and Finance Problem Solving
This course provides students with the knowledge of accounting principles and financial tools necessary for effective managerial decision making. Problem solving topics include recognizing and minimizing the costs and risks posed by multinational operations, developing effective operational planning and capital budgeting processes, and managing more effectively a firm's international investments, global financings and risks. Credits: 3 |
| MMI570 |
Strategy, Project Management, and Marketing Problem Solving
This course provides students with the knowledge of strategic planning, project management and marketing concepts and principles for effective managerial decision making. Problem-solving topics include developing and sustaining competitive advantage in the global framework, adapting vision and strategy to the changing nature of the international environment, maintaining customer focus in highly diverse local markets, and recognizing and capitalizing on opportunities in national markets for goods and services. Credits: 3 |
| MMI580 |
Supply Chain Management Problem Solving
This course provides students with the knowledge of supply chain and operational management necessary for effective managerial decision making. Problem solving topics include leveraging corporate resources on a worldwide basis to deliver goods and services to particular markets in a cost effective manner, aligning rapidly evolving information and communication technologies to corporate operating plans, and working effectively within the constraints imposed by a variety of host governments and business cultures. Credits: 3 |
Leadership and Ethics
Graduate Courses
Course ID |
Course Title |
|---|---|
| LDR531 |
Organizational Leadership
This course prepares students to apply leadership principles to the roles they play as managers. Students will discover more about themselves and learn more about the connection between the individual and the organization. Other topics include organizational culture, structure, group behavior, motivation, power, politics, organizational change, and workplace conflict. Credits: 3 |
| MBA520 |
Transformational Leadership
This course examines organizational leadership in the context of managing continuous change, innovation, and adaptation. Topics include models and theories of leadership and change management; behavior of individuals and teams in organizations; communicating strategic intent; institutionalizing a capacity for change; creating winning organizational cultures; integrating organizational silos; negotiating the political landscape of organizations; and managing for contingencies. Credits: 3 |
| MMPBL520 |
Transformational Leadership
This course examines organizational leadership in the context of managing continuous change, innovation, and adaptation. Topics include models and theories of leadership and change management; behavior of individuals and teams in organizations; communicating strategic intent; institutionalizing a capacity for change; creating winning organizational cultures; integrating organizational silos; negotiating the political landscape of organizations; and managing for contingencies. Credits: 3 |
Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| MGT330 |
Management: Theory, Practice, and Application
This course explores the rich field of management in theory and practice, and as both a science and an art. The course also addresses the role of managers in the current world of rapid change, increased competitive forces, and increased expectations for the successful performance of employees and organizations. The focus is on some of the ways and means of achieving desired goals. The student will leave this course with a solid background in the nature and work of management and managers. Applications of concepts to current workplace issues will be stressed. Credits: 3 |
| MGT331 |
Organizational Behavior
This course in organizational behavior encompasses the study of individual and group behavior in organizational settings. Managing organizational behavior challenges individuals to understand and embrace workforce diversity, elements of change, effective communication, and performance systems. A comprehensive review of these processes, as well as others, will allow students to examine their role in organizations in the new millennium. Credits: 3 |
| MGT344 |
Organizational Behavior and Ethical Responsibility
This course in organizational behavior encompasses the study of individual and group behavior in organizational settings and explores the ethical issues to which employees are exposed. Contemporary issues in organizational behavior challenge individuals to recognize ethical dilemmas and resolve them through active deliberation and sound decision making. A comprehensive review of organizational behavior and ethics will allow students to examine their roles and responsibilities within organizations of the new millennium. Credits: 3 |
| MGT350 |
Critical Thinking: Strategies in Decision Making
This course provides students opportunities for analysis, synthesis, prescription, and application of critical thinking and decision making within the organization. Emphasis is placed on preparing managers who can deal clearly, rationally, and creatively with a diverse workforce and dynamic workplace. This course equips students with concrete skills in critical thinking and decision making that will allow them to identify and solve organizational problems, as well as provide strategic direction. Credits: 3 |
| MGT417 |
Business Continuity Planning and Management
This course presents foundations of business continuity planning for managing business threats and risks. Students will examine relevant theories, tools and techniques, and best practices for creating and implementing an effective business continuity program and plan. Credits: 3 |
| MGT431 |
Human Resource Management
This course focuses on the strategic role of human resource management, personnel planning and job analysis, personnel selection, performance appraisal, compensation, training, and development from the vantage point of the manager. Credits: 3 |
| MGT434 |
Employment Law
This course provides an overview of federal statutes and state-regulated areas that impact the personnel function. Among topics addressed are EEO and affirmative action, OSHA, ERISA, FMLA, and ADA; employee privacy issues (polygraph testing, drug and alcohol testing, employer searching and monitoring); and wrongful discharge. Credits: 3 |
| MGT437 |
Project Management
This course examines project management roles and environments, the project life cycle, and various techniques of work planning, control, and evaluation for project success. Credits: 3 |
| MGT445 |
Organizational Negotiations
This course provides an overview of negotiations in an organizational setting. Students will learn negotiation processes and strategies, the role of stakeholder interests in negotiation, and how to apply these concepts to the workplace. Students will also examine conflict management techniques as well as emerging negotiation trends in globalization and technology. Credits: 3 |
| MGT448 |
Global Business Strategies
The manager's perspective in the fields of international payments, international trade, and investment are analyzed. Emphasis is given to the materials and concepts that illuminate the strategies, structure, practices, and effects of multinational enterprises. Credits: 3 |
| MGT449 |
Quality Management and Productivity
This course examines the concepts of continuous improvement and quality management, viewing quality as a systematic process that improves customer satisfaction. The course covers methodologies that will aid managers in assuring that the organization's quality system is effectively meeting the organization's continuous improvement goals. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| MBA502 |
Managing the Business Enterprise
This course examines issues and functions that business managers face within the context of day-to-day operations and long-term planning of the organization. Topics include an introduction to legal issues, technology and change, organizational behavior, marketing, operations management, planning the organization's future, and risk management. Credits: 3 |
| MGT521 |
Management
This course applies the tools available to University of Phoenix graduate students and the competencies of successful managers to understand the functions of business. Students learn their own perceptions and values to communicate more effectively with others. Other topics include MBA program goals, argument construction, decision making, collaboration, and academic research. Credits: 3 |
| MGT578 |
Strategy Formulation and Implementation
This course introduces the principles and tools for managerial use in the development, implementation, and review of strategy for organizations. Topics include internal and external environmental analysis; value, competition, and strategic choice; strategic positioning; and implementation and control issues. Credits: 3 |
| MGT588 |
Organizational Research and Process Consultation
This course is based on the application by the student of organizational research and process consultation and is intended to re-emphasize to the student the challenges faced by leaders who must balance the needs of organizational stakeholders. The course requires the student to synthesize and integrate the theory and practice learned from all of the courses in the MAOM curriculum and apply them toward the development of recommended solutions for specific managerial situations found within the organizational environment. Credits: 3 |
| MMPBL502 |
Managing the Business Enterprise
Credits: 3 |
| MMPBL540 |
Conflict Management
This course prepares the manager to identify problems and opportunities arising from conflict among parties and stakeholders in organizations, to analyze those problems in detail, and to design and implement successful solutions to benefit from the opportunities and achieve the desired end state for the organization. Topics include the legal and regulatory environment of the employment relationship; the process of conflict and how it impacts organizations; and the application of negotiation, mediation, and other non-judicial dispute resolution techniques to resolve conflict to benefit the organization and stakeholders. Credits: 3 |
| MMPBL560 |
Managing in a Cross-Cultural Environment
This course introduces issues today's managers face when dealing with a cross-cultural workforce and provides insight and tools that can be used to meet cross-cultural challenges in business. Topics include cross-cultural differences in decision making, the importance of cross-cultural awareness and training, implementation and measurement of diversification initiatives, organizational issues in the multicultural workplace, elements of culture, and management styles of global companies. Credits: 3 |
| OPS571 |
Operations Management
This course applies planning and controlling concepts to increase the value of the supply chain. Students learn to evaluate and improve processes. Other topics include process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting. Credits: 3 |
| STR581 |
Strategic Planning & Implementation
This capstone course integrates concepts from all prior courses in the program. Students apply the concepts of strategic planning and implementation to create sustainable, competitive advantage for an organization. Other topics include environmental scanning, strategic analysis, corporate social responsibility, implementation, evaluation, and risk management. Credits: 3 |
| SYS540 |
Systems Thinking and Performance Measurement
This course is designed to create an awareness of systems thinking in a way that guides and influences the optimization of organizations. Students will learn how to analyze relevant data and apply performance measurement tools as a means to improve organizational performance. Topics include introduction of system thinking; tools for measuring organizational performance; organizational performance and measurement systems; data management and analysis; results implementation: decisions, improvement, and growth; and continuous measurement and monitoring for organizational improvement. Credits: 3 |
Marketing
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| MKT421 |
Marketing
This course involves an integrated analysis of the role of marketing within the total organization. Specific attention is given to the analysis of factors affecting consumer behavior, the identification of marketing variables, the development and use of marketing strategies, and the discussion of international marketing issues. Credits: 3 |
| MKT435 |
Consumer Behavior
This is an introductory course in analyzing consumer and purchasing behaviors as basic considerations in the development of a marketing mix. Economic, social, psychological, and cultural factors are considered as they relate to the development of marketing programs. Credits: 3 |
| MKT438 |
Public Relations
This course provides an introduction to the field of public relations. Areas covered are media relations; promotion; tools used in developing public relations and publicity, and improving customer satisfaction; relationship-building strategies; and ethics and public relations. Credits: 3 |
| MKT441 |
Marketing Research
This course covers basic research methodology applied to marketing issues. Students study methods and techniques for collection, analysis, and interpretation of primary and secondary data for customer and business marketing. Credits: 3 |
| MKT445 |
Sales Tools and Strategies
This course is an examination of basic principles involved in the sales process, the relationship between sales and business objectives, and managing the sales force and customer relationships. Emphasis is placed on sales planning, developing specific goals to meet the business objectives, and adapting to changes in the market. Credits: 3 |
| MKT447 |
Advertising and Creative Strategy
This course provides an overview of advertising in the context of integrated marketing. Topics include the development of advertising objectives, creative guidelines, media selection and scheduling, budgeting, and performance evaluation. Credits: 3 |
| MKT450 |
International Marketing
This course provides the conceptual framework for marketing across national borders, as well as marketing within different foreign environments. Students study how international marketing programs are developed, as well as the various factors that affect decision-making in an international setting. Credits: 3 |
| MKT498 |
Integrated Marketing Strategies
This course provides students with an in-depth study of Integrated Marketing Communications (IMC). Emphasis will be placed on the strategic roles and integration of marketing communication tools including advertising, public relations, sales, promotion, event management, media selection, and marketing management. Credits: 3 |
Graduate Courses
Course ID |
Course Title |
|---|---|
| MKT551 |
Marketing Management
This course develops the marketing principles by which products and services are designed to meet customer needs, priced, promoted, and distributed to the end user. The focus is on the application of these marketing principles to a wide range of customers, both internal and external. Topics include new product/service introduction and segmentation and positioning strategy. Credits: 3 |
| MKT555 |
Consumer Behavior
This course presents and analyzes the most critical issues of buyer behavior both for individual consumers and within the organizational environment. Priority is placed on the economic, psychological, and sociocultural factors that affect buyer behavior and the buyer decision process. By analyzing and understanding buyer behavior, marketing managers can ultimately understand the influence of this process in management decisions. In addition, this course presents an analysis of the prevailing buyer behavior theories in the marketplace. Credits: 3 |
| MKT560 |
Marketing Research
This course is designed to integrate theory and practice and develop students'™ analytical skills in marketing research methodology. Students apply methods and techniques for the collection, analysis, interpretation, and presentation of primary and secondary data toward the solution of current marketing problems. Credits: 3 |
| MKT565 |
Marketing Strategy
This course introduces the principles and tools for managers to apply in the development, implementation, and review of marketing strategy for organizations. Topics include internal and external environmental analysis; value, competition, and strategic choice; strategic positioning; and implementation and control issues. Credits: 3 |
| MKT571 |
Marketing
This course prepares students to apply marketing concepts to create and sustain customer value. Students learn to solve marketing problems in a collaborative environment. Topics include market research, customer relationships, branding, market segmentation, product development, pricing, channels, communications, and public relations. Credits: 3 |
Operations and Supply Chain Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| ISCOM471 |
Operations Management
This course provides an overview of operations management. Students will analyze the planning, organizing, controlling, and general management of productive resources in manufacturing and service organizations. This course also addresses the design and control of systems that are responsible for the efficient use of raw materials, labor, equipment, and facilities in the production of customer satisfying products and services. Credits: 3 |
| ISCOM472 |
Lean Enterprise
This course provides an overview of lean manufacturing practices within a company and its supply chain. It addresses fundamental practices including flowcharting of business processes, collection and analysis of process performance data and the removal of those activities that are determined to be wasteful or non-essential. Credits: 3 |
| ISCOM476 |
Integrated Supply Chain Applications
This course introduces students to the importance of a strategic plan and its interaction with and impact on supply chain applications. Students will be exposed to the processes of supply change creation and improvement and, as a result, the effects it has on competition. Students will be able to select and apply a set of metrics to the supply chain which demonstrate performance standards are achieved. Credits: 3 |
| OSC300 |
Strategic Supply Chain Management
Strategic Supply Chain Management is an undergraduate business course that covers the operational activities within a supply chain that must be managed to reduce both costs and delivery times of products and services for customers. The course examines at the "plan, buy, make, and sell" cycle of planning material requirements, procuring the raw materials, building the products (or offering services), and selling and delivering them to customers. In addition, it illustrates how customer satisfaction can be increased by improving performance in operations management, global material sourcing and procurement, and in integrated logistics activities including warehousing and transportation. It further covers the significance of supply chains in the support of a company's e-business activities. Strategic emphasis is placed on how to increase customers' perceived value of a company's products and/or services to improve competitive advantage. Credits: 3 |
| OSC301 |
Operations Management
Operations Management (OM), the managing of productive resources in the manufacturing and service sectors, has not only been a key element in the improvement of business productivity in the United States and around the world, but also in providing values that customers require. Operations Management entails the design and control of systems responsible for the productive use of raw materials, human resources, equipment, and facilities in the development of commercial and consumer products and high customer contact services. This course utilizes a set of operations management skills and tools that students can use to enable their companies to develop a competitive advantage in commercial environments that encompass global markets and competition, electronic business (e-business), and supply chain management. Operations Management will benefit individuals directly involved in producing products or providing customer services for domestic or global markets. This course will include operations management, personnel, purchasing, logistics, engineering, human resources management, accounting, finance, and marketing. Credits: 3 |
Organizational Behavior
Graduate Courses
Course ID |
Course Title |
|---|---|
| ORG502 |
Human Relations and Organizational Behavior
This course examines the human relations theory and practice through individual, group, and organizational performance. Topics include perspectives on organizational behavior, optimizing individual performance, leadership and power, organizational design and structure, dynamics and change, and improving organizational effectiveness. Credits: 3 |
Project Management
Undergraduate Courses
Course ID |
Course Title |
|---|---|
| CPMGT300 |
Project Management
This course examines project management roles and environments, the project life cycle, and various techniques of work planning, and control and evaluation to achieve project objectives. The tools currently available to project managers are illustrated in this course through the use of Microsoft® Project software. Credits: 3 |
| CPMGT301 |
Strategic Portfolio and Project Management
This course provides students with insight into the management of an organization's strategic project portfolio. Students will learn the value of aligning a project's goals and objectives with the organization's strategies and stakeholders' interests. In addition, this course will illustrate how project teams are used to accomplish continuous improvement and to facilitate change within the organization. Students will also examine the characteristics of global and virtual project management. Credits: 3 |
| CPMGT302 |
Procurement and Risk Management
This course explores the procurement planning process, contracting methods and phases, outsourcing, contract administration, and the external environment of the procurement management processes. The course also addresses risk management applied to both project and procurement management processes. Credits: 3 |
| CPMGT303 |
Project Estimating and Control Techniques
To be successful, project managers must analyze alternative project decisions by relying heavily on project estimating and control tools and techniques. This course provides students with the skills required to plan, baseline, monitor, analyze, and evaluate project performance. Students work in groups to analyze program parameters and work situations. Credits: 3 |
| CPMGT304 |
Leading Projects in Organizations
This course provides students with an overview of organizational behavior as it relates to project management. It introduces various techniques and processes that will help students develop effective communication and interpersonal skills to successfully manage project teams. In addition, numerous leadership and motivation theories are presented as well as techniques that minimize stress in the project environment. Furthermore, project decision-making processes and techniques that facilitate effective and efficient project change management are addressed in this course. Students will also examine the influence of globalization, technology, and future trends in project management. Credits: 3 |
