Room Rentals Website FAQs

1

What if I need to rent multiple University of Phoenix campus locations?
Not a problem. You’ll be able to work with a single point of contact for requests at all locations.
 

2

Will I have to sign anything to rent classroom space?
All renters must sign our Classroom Use agreement. If you’d like to know what’s in the agreement, give us a call.
 

3

Do I need a deposit to secure classroom space?
You won’t have to pay to reserve the room(s). We’ll email you your invoice at the end of the month. When you get the invoice, you can call us to pay with a credit card or mail payment to our lockbox.
 

4

What is your cancellation policy?
You’ll be able to cancel your reservation at no charge, as long as you let us know at least six (6) business days before your event.
 

5

What hours are the rooms available?
Typical rental hours are 8 am – 5 pm Monday through Friday. We don’t often have rooms available after hours and/or on weekends, but give us a call if you’re interested—we’d be happy to let you know what we have available.
 

6

How many people can your rooms accommodate?
Room capacity and setup vary by location, but we can usually accommodate up to 60 people. Give us a call and we’d be happy to send you photos of the room(s) before you rent.
 

7

Can I change the classroom layout?
The tables are usually set up in a classroom style or U-shape layout. If they’re not wired together, you can move the tables—as long as you return them to their original layout. Call us if you’d like us to move the tables for you.
 

8

Can I use your printer/fax machines?
Unfortunately not. If you really need to print or fax something, give us a call and we’ll help you out.
 

9

Am I allowed to bring in outside food/drink to the event?
Yes—you’re welcome to bring in outside catering. If you need recommendations, we’re happy to give you some.
 

10

Do you provide coffee services?
Many of our locations do for an additional fee. You can call us to find out which locations.
 

11

What’s included in my rate?
The classroom rate includes use of wireless internet, projectors, screens and glass boards with markers. If they’re available, you can use wireless microphones, phones and secured storage for an additional fee.
 

12

What extra costs can I expect to pay?
State taxes apply in certain states. You might also have to pay parking fees, but we’ll let you know about those in advance. If you have questions about state taxes, give us a call.
 

13

Will I have to pay a cleaning fee?
If the room isn’t returned to its original state and layout when you leave, we may charge a cleaning fee.
 

14

Do you offer discounts?
Yes—we offer a 10% discount to non-profit organizations once we get your 501C3 paperwork.
 

15

How will I know if a campus is closed for inclement weather?
We’ll provide you with inclement weather phone numbers so you can check the status of a location.
 

16

How will I know what room number I’m assigned?
As soon as your reservation is confirmed, we’ll send you a one-page summary with the campus address, your room assignment and your contacts who will help you on-site.