Scholarship provider/donor FAQ

Send scholarship checks to:

University of Phoenix
Attn: Center for Scholarship Excellence
P.O. Box 62704
Phoenix, AZ 85082

Make checks payable to: University of Phoenix

  • Student’s full name
  • Student’s IRN (student ID number)
  • Scholarship provider’s contact information
  • Letter from provider with any scholarship disbursement requests

Scholarships are disbursed in compliance with the provider’s terms. If the provider does not indicate disbursement information, University of Phoenix will apply the funds to the student’s account to be used only for tuition and fees.

No. Students do not need to endorse their scholarship check because funds are applied directly to their student account.

Scholarship funds are considered part of the student’s financial aid package. Receiving a scholarship may require students to reduce or repay their need-based financial assistance.

Cost of attendance can be obtained directly from the student.

Requesting information regarding a student’s financial aid status must be handled by the University of Phoenix Financial Aid Processing Center. Please fax all requests to 480.598.4390. Processing time is 48 hours.

Students must complete a FERPA* release listing the scholarship provider in order for this request to be processed.

*FERPA stands for Family Educational Rights and Privacy Act and is a Federal law that protects the privacy of student education records. To learn more about our students’ FERPA rights, view the University of Phoenix Consumer Information Guide or contact the Center for Scholarship Excellence.

To request letters of enrollment verification, acceptance letters or transcripts call the Office of Admissions and Records Support Center at 800.866.3919. Processing time is 48 hours. If the request is being sent by mail, please allow seven to ten business days for delivery.

Students must complete a FERPA* release listing the scholarship provider in order for this request to be processed.

*FERPA stands for Family Educational Rights and Privacy Act and is a Federal law that protects the privacy of student education records. To learn more about our students’ FERPA rights, view the University of Phoenix Consumer Information Guide or contact the Center for Scholarship Excellence.

Excess funds or refunds will be returned according to the term(s) specified by the provider. If the provider does not indicate refund and/or excess fund information, University of Phoenix will mail a refund or excess funds back to the provider. Refunds are processed within 10 business days and refund checks are issued by University of Phoenix Corporate Accounting. It may take up to six weeks to receive your refund check. Contact the Center for Scholarship Excellence if you do not receive your check within six weeks.

No. You will not be billed for your scholarship payment. However, if an invoice or bill is required for payment, the student needs to provide a copy of his or her account statement from his/her student webpage.

Scholarship funds processed by University of Phoenix cannot be restricted to pay specific fees due to the amount of scholarships received by external donors.

Yes. The University of Phoenix Registrar’s Office will provide a confirmation of enrollment at your request in order to process a scholarship payment. However, we cannot provide confirmation of continued enrollment.

Yes. The University of Phoenix Registrar’s Office will provide an academic performance evaluation at your request in order to process a scholarship payment. The student will select to provide you either the official University of Phoenix Transcript or the University of Phoenix Letter of Good Standing. We will provide this directly to the student or mail it to you.

Students must complete a FERPA* release listing the scholarship provider in order for this request to be processed.

*FERPA stands for Family Educational Rights and Privacy Act and is a Federal law that protects the privacy of student education records. To learn more about our students’ FERPA rights, view the University of Phoenix Consumer Information Guide or contact the Center for Scholarship Excellence.

University of Phoenix
Attn: Center for Scholarship Excellence
External Scholarship Manager
P.O. Box 62704
Phoenix, AZ 85082

Or scholarships@phoenix.edu