Human Performance, Assessment, & Feedback
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Course level: Graduate
In this course learners are familiarized with behaviors associated with the accomplishment of expected, specified, or formal role requirements on the part of individual organizational members as well as means for appraising and providing feedback to employees. Competency A: Evaluate the design of state-of-the art performance management (PM) systems. Competency B: Integrate PM-derived competency models based on specific organizational needs. Competency C: Recommend potential solutions to performance problems, using specific observable behaviors, feedback, and reward systems in an organizational setting. Competency D: Analyze the role of individual psychological assessments, feedback, and coaching on human performance in the workplace. Competency E: Examine the role of ethical practices in PM.