bis303 | undergraduate
Managing Information Technology In The Hospitality Industry
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Hospitality Information Technology Overview
- Describe the basic computer hardware, software, networks, and telecommunications used in the field of hospitality.
- Define the changing role of hospitality in IT from control to competitive advantage.
- Compare tools used to leverage the power of information.
Hospitality Information Systems and Users
- Describe the four levels of e-commerce transactions.
- Analyze e-information and distribution systems within four business functions.
- Compare internal property management systems with external global distribution systems.
Cost Controls and Resource Management Systems
- Develop point-of-sale and inventory tracking hospitality systems.
- Demonstrate production systems and management controls.
- Determine accounting control strategies in terms of hospitality technology investment.
Role of IT in Strategic Planning
- Identify marketing business strategies for external customers.
- Contrast proactive and reactive strategic problem solving for hospitality systems.
- Evaluate database usage in strategic planning.
- Identify human resource business strategies for internal customers.
- Explain standard hospitality privacy issues for the hospitality industry.
- Describe physical plant and staff security technology for the hospitality industry.
- Distinguish between internal and external threats to IT databases.
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