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"Degrees & Programs"


Critical Thinking and Decision Making in the Public Sector




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Course level: Undergraduate

This course provides students opportunities for analysis, synthesis, prescription, and application of critical thinking and decision making within the organization. Emphasis is placed on preparing managers who can deal clearly, rationally, and creatively with a diverse workforce in a dynamic workplace. This course equips students with concrete skills in critical thinking and decision making that will allow them to identify and solve organizational problems, as well as provide strategic direction.


What you'll learn

Course skills and outcomes

Week 1

  • Describe the process of framing and discuss how framing aids in the decision-making process.
  • Discuss situations when framing would be appropriate in the decision-making process.
  • Identify challenges with forming group decisions in the public sector.

Week 2

  • Describe diversity management.
  • Discuss the differences between diversity management and equal opportunity.
  • Identify the components of an effective diversity management policy.
  • Analyze the effects of categorizing individuals into demographic categories.

Week 3

  • Describe the approaches used to understand and manage diversity in the public sector.
  • Discuss the role of leadership in promoting diversity management in the public sector.
  • Discuss the recruitment strategies used in building diversity in the public sector.

Week 4

  • Describe the components of strategic thinking.
  • Discuss the four types of strategic leadership.
  • Describe the foundation of creating a good leadership base.
  • Describe the four strategic leaders and their strategy for succeeding.

Week 5

  • Discuss the process of creating a strategy.
  • Discuss the methods for implementing change for success.
  • Describe the methods for identifying the path for change.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts