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"Degrees & Programs"


Introduction to Communication




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Course level: Undergraduate

This course is an introduction to the field of communication with emphasis on the history of communication study, concepts important to all areas of communication, the contexts in which communication occurs, and the issues that must be faced by students of communication. The course serves as an introduction to the strands of communication: interpersonal, small groups and teams, mass communication, organizational, intercultural, and rhetoric.



What you'll learn

Course skills and outcomes

Overview of Communication

  • Identify the fundamentals of communication.
  • Identify communication models.
  • Explain how communication affects self-concept.

Verbal, Nonverbal, and Interpersonal Communication

  • Distinguish between verbal and nonverbal messages.
  • Recognize types of interpersonal communication.
  • Identify interview techniques.

Small Group and Team Communications

  • Identify elements of group dynamics.
  • Identify group development phases.
  • Recognize characteristics of effective teams.
  • Identify problem-solving steps.


  • Identify presentation techniques.
  • Distinguish between informative and persuasive presentations.

Special Issues and Research Methods in Communication

  • Explain how diversity affects communication.
  • Identify communication technologies.
  • Recognize the role of ethics in communication.
  • Identify research methods used in communication.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts