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"Degrees & Programs"


Small Group and Team Communication




Estimated Tuition


Total credits


Course length

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Course level: Undergraduate

This course explores the dynamics of group communication and effective team work. Both social and workplace scenarios will be examined. Analytical techniques will be included to provide effective strategies for communication in these contexts.



What you'll learn

Course skills and outcomes

Principles and Practices of Communication in Groups and Teams

  • Explain theories of group and team communication.
  • Summarize the nature of virtual groups and teams.
  • Identify research methods applied in small groups and team communication.

Establishing Group and Team Communication Functions

  • Explain the formation of groups and teams.
  • Demonstrate interpersonal needs.
  • Evaluate variables in group and team dynamics.

Managing Communication in Groups and Teams

  • Explain supportive and defensive communication climates.
  • Analyze confirmation, disconfirmation, and maintaining cohesiveness.
  • Evaluate the role of listening in small groups and teams.
  • Assess verbal and nonverbal dynamics in small groups and teams.

Maximizing Communicative Competency in Groups and Teams

  • Differentiate between conflict management and conflict avoidance.
  • Assess communication strategies for cooperation and collaboration.
  • Evaluate the role of ethics in the decision-making and problem-solving process.

Leading Team Communication

  • Analyze the role of communication in leadership.
  • Explain task leadership.
  • Summarize and evaluate leadership in small groups and teams.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts