bshs305 | undergraduate

Historical Development Of Human Services: An Introduction

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In this course, students will learn the historical roots of human services and the creation of the human services profession. An investigation of current and historical legislation and how legislation is influenced by public and private attitudes provides a foundational understanding of basic human services ideology. A deep exploration of economic and governance systems affecting service delivery serves to develop essential skills for understanding and interpreting historical dynamics related to advocacy and social change initiatives in human services. Analysis of historical data and exposure to the range of political perspectives facilitates a general introduction and integration to the overall experience of the human service worker’s investment in the multidimensional field. Students will complete Module 1 of the MHF training. (3 credits).



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

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    Engaging Clients

    • Identify the range of problems facing human services clients.

    • Explain how human service professionals engage clients and the community in the helping process.

    • Explain how client personal history and perceptions influence access and engagement of services.

    • Describe the stages of the helping process.

    • Identify the specific helping skills that can be used with clients.

    Ethical Standards for Human Service Professionals

    • Identify client rights that must be protected by human service professionals.

    • Summarize the role legislative policies have on human services code of ethics.

    • Describe how to use the ethical decision-making model as a human service professional.

    The Role of Collaboration

    • Describe the role of collaboration in human services.

    • Explain how collaboration in human services promotes social, political, and economic change.

    The Foundation of Human Services

    • Identify professional disciplines that influence human services.

    • Explain how societal viewpoints have influenced human services over the past three centuries.

    • Identify the four themes of human services.

    • Explain how political and legislative changes have impacted client care.

    Current Trends Within the Human Services

    • Explain how client services are changing due to trends in technology.

    • Relate economic and political events to current trends in the human services field.

    • Identify demographic trends that will influence future needs in the delivery of human services.

    • Explain how human service delivery settings are influenced by evolving client needs.

    Models of Service Delivery

    • Compare human service delivery models.

    The Role of the Human Service Professional

    • Describe why professionals choose to enter the helping field.

    • Identify the characteristics that human service professionals typically possess.

    • Identify the various types and roles of human service professionals.

    • Describe the role of mental health facilitators in human services.
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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.