bshs345 | undergraduate

Diversity And Special Populations

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The emphasis of this course is on the context of diverse social systems including roles of ethnicity, gender, sexual orientation, cultural dynamics, socio-economic status, variations of learning styles, and individual ability in evaluation and client needs assessment. To complete this course, a student must demonstrate knowledge and understanding of human limitations and capacity, and of the resilient nature of humans. The course involves an exploration of special populations to include individuals with disabilities, economically disadvantaged families and foster children, single parents including single pregnant women, displaced homemakers, individuals with barriers to educational achievement  (including those with limited English proficiency), the aging and elderly, individuals preparing for nontraditional employment, tribal communities, refugees and immigrants, and underserved or hard-to-serve populations in general.



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

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    Becoming Culturally Aware

    • Explain the importance of understanding differences.

    • Explain the concept of White privilege.
    • Identify uses of language and the connection to cultural competence.
    • Describe how the institutionalized “isms” affect opportunity for diverse groups.
    • Explain why an understanding of diversity is important for the human service worker.

    Becoming Culturally Competent: The Basics

    • Explain ways to minimize the negative ramifications of bias in service delivery.
    • Describe how to apply Cultural Identity Development models.
    • Summarize how discrimination affects both physical and mental health.
    • Identify what diversity skills are and how they promote cultural competence.

    The Depth of Challenges People Face: Part 1

    • Explain the effect of historical trauma on individuals, families, and cultures within society.
    • Identify the complex factors involved in overcoming generational poverty.
    • Explain challenges the aged face when there is a lack of access to employment.
    • Outline the unique challenges that women face through different life stages.
    • Describe important factors for working with the special populations of Native Americans and Asian Americans.

    The Depth of Challenges People Face: Part 2

    • Describe important factors to consider when working with the special populations of African American, Latino(a), Arab and Muslim American, and White ethnic clients.
    • Describe important factors to consider when working with the lesbian, gay, bisexual, and transgender community.
    • Explain how standard educational practices may not meet the needs of the differently abled.

    Strategies for Working with Diverse Cultures and Special Populations

    • Explain how to stop invidious comparison.

    • Describe strength-based approaches that empower clients.

    • Compare interventions that combine both Western healing and traditional indigenous healing approaches.
    • Identify strategies for avoiding vicarious traumatization. 
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.