bshs352 | undergraduate
Technology In Human Services
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Community Outreach and Communications Using Technology
Identify effective ways of reaching out to and gaining support from a variety of communities using technology
Describe how human services organizations use technology to communicate with the community.
Compare and contrast community outreach through electronic communication within a large city and rural areas.
Explain how you would identify various community issues using the Internet.
Legal and Ethical Issues Related to Information Technology and Human Services
Identify and discuss legal and ethical issues pertaining to human services in an online environment, specific to concerns about privacy and security of personal information and records.
Identify and discuss legal and ethical issues involved with the accuracy, authenticity, and quality of information found on the Internet and applied to human services programs and services.
Examine issues of identify theft, fraud, and misrepresentation as they relate to client services, program management, and human services program development.
Identify issues related to maintaining privacy of client records in an online environment.
Technology Resources in Human Services
Discuss the role of electronic communications in the delivery of services to clients.
Explain how the Internet can be used to conduct human services related research to support program management and client services delivery.
Identify major Internet resources available for human services workers including those that can assist in agency funding, program development and case management.
Describe how the Internet resources are applicable to the management and delivery of human services.
Human Service Organization Management with Technology: Web-based Software and Social Networking
Identify major functional areas of human services that require IT support as a means of accomplishing daily tasks.
Discover the web-based software available to support human services program delivery
Examine the role of social capital in human services organizations
Discuss how utilizing social capital through online social networking sites can increase the number of quality resources available to both the client and the human service worker.
Supporting Client Empowerment through Technology
Identify how to develop human services programs and/or provide client services with the support of technology
Identify how to use technology to support a human services organization’s goals
Determine methods of supporting client empowerment through technology
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