bshs355 | undergraduate

Delivery Of Human Services: Theory And Practice

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This course facilitates identification of specific human needs and conditions, which are the core of the human services profession, and the range of human service delivery systems that address them. The conditions most often encountered with addictions and chemical dependency, aging populations, crime, mental and physical illnesses, poverty, delinquency and developmental disabilities will be explored in depth. On completion of this course students will demonstrate knowledge of theory and skills necessary for employing the major models of human service delivery at individual, group and community levels with attention to global influences effecting social policy and the political and ideological perspectives on human services delivery internationally.



This undergraduate-level course is 5 weeks This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

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    Range of Human Services Delivery

    • Describe the trend toward specialization in human services delivery.

    • Contrast the three levels of prevention programs in human services delivery.

    • Describe obstacles to providing services in prevention programs.

    The Human Services Professional

    • Identify the types of human services professionals.

    • Describe the skills used by human services professionals within individual and group settings.

    • Describe the roles of human services professionals within the community.

    Human Services Social Policy

    • Explain the factors that influence the development of social policies.

    • Identify how social policies affect human services delivery.

    • Describe obstacles to implementing social policy.

    Human Services Controversies

    • Explain current controversial issues affecting human services workers.

    • Describe how domestic and international controversies affect human services.

    Human Needs

    • Define the client needs being met by human services.

    • Identify the conditions of groups in need.

    • Relate the functions of human service organizations to the needs they meet.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.