bshs462 | undergraduate

Building Community In Organizations

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This course will examine the characteristics and comprehensive functions of effective human service organizations that are client-based and mission-driven. The course material identifies the challenges of assessing environmental factors, while developing and managing human and financial resources. It stresses the importance of leadership in the design and evaluation of best practice programs and organizations that are outcome-based. Students will learn about organizational structures, have opportunities to explore the concepts of organizational change and excellence, and develop their own framework for achieving and maintaining the individual competencies needed to manage human service organizations.

This undergraduate-level course is 5 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

topic title goes here

    Evaluating Human Service Programs

    • Develop process and outcome evaluations.
    • Develop a budget for a human service program.
    • Identify the issues and challenges of program evaluation.
    • Describe how scope and purpose influence evaluation design.

    Achieving and Maintaining Organizational Excellence

    • Describe the five disciplines of a Learning Organization.
    • Formulate a Force Field Analysis and self-assessment for achieving and maintaining individual excellence.

    Managing Human Service Organizations

    • Identify the vision and mission of national, state, or local human service organizations.
    • Describe strategies for staffing, promoting diversity, and governing an organization.
    • Determine the environmental trends and stakeholders that influence an organization.
    • Explain the importance of community collaborations, marketing, and a board of directors in human service organizations.

    Organizational Theory and Design for Human Service Organizations

    • Identify the key components of organizational structure.
    • Identify the importance of culture and the value of building community in organizations.
    • Relate classical theories to human relations models.

    Developing and Managing Human Resources

    • Identify the causes and prevention of staff burnout.
    • Identify leadership models and key elements of the supervisory process.
    • Recognize the challenges associated with supervising or being supervised.
    • Describe key factors in job design, hiring, training, and performance appraisal.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.