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Introduction to Pc and Mobile Operating Systems




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Course level: Undergraduate

This course provides an introduction to the fundamentals of personal computer and mobile device operating systems. Topics include software configuration, file and data management, synchronization, and troubleshooting. Cloud concepts and the integration of cloud services in the work environment are introduced. This course and CIS/297 align with the requirements of the CompTIA A+ 220-1002 exam.



What you'll learn

Course skills and outcomes

Week 1

  • Configure mobile devices.
  • Install and configure IoT devices.
  • Troubleshoot common mobile device issues.

Week 2

  • Use Windows tools and utilities.
  • Support customers using technical and professional skills.
  • Troubleshoot common OS installation challenges.
  • Apply appropriate Microsoft® command line tools when troubleshooting.

Week 3

  • Install various Windows versions.
  • Configure Windows.

Week 4

  • Perform Windows maintenance.
  • Backup system files.

Week 5

  • Manage disk space.
  • Improve drive performance.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

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