cja443 | undergraduate

Organizational Behavior And Management

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This course in organizational behavior encompasses the study of individual and group behavior as they apply to criminal justice organizations—court systems, law enforcement, and corrections. Managing organizational behavior challenges individuals to understand organizational structure and systems, leadership, motivation, effective communication, change management, and performance systems. A comprehensive review of these processes, as well as others, will allow students to examine their role in criminal justice systems in our rapidly changing society.

This undergraduate-level course is 5 This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

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    Organizational Communication

    • Assess the strengths and weaknesses of your personal communication style.
    • Describe the communication process as it applies to a criminal justice setting.
    • Explain the information richness in communication channels.
    • List informal and formal channels of communications.
    • Identify the power sources of leadership, and how they apply in a criminal justice setting.
    • Explore ethical issues related to uses of power in criminal justice agencies.

    Organizational Behavior and Environment

    • Explore individual differences found within the criminal justice workforce.
    • Understand the changing dynamics of organizational behavior in contemporary criminal justice agencies.
    • Consider the relationship between organizational behavior and organizational systems.
    • Understand the value of diversity in serving diverse communities.
    • Evaluate perception as a driver of attitude and behavior.
    • Analyze techniques for managing the perceptions of organizational stakeholders
    • Describe observable aspects of the organizational culture of criminal justice agencies.
    • Explain social, political, and organizational forces influencing change in criminal justice agencies.
    • Analyze change management strategies as they apply to criminal justice agencies and the criminal justice system.

    Group Behavior and Processes

    • Describe the attributes of groups and high-performance teams.
    • Explore approaches to internal and external conflict management.
    • Outline a typical decision-making process in a criminal justice agency.
    • Identify the factors that influence decision-making in criminal justice agencies.
    • Determine a personal style for dealing with conflict.
    • Explain the benefits of time management.

    Organizational Trends

    • Explore the impact that globalization, societal diversity, and organizational diversity have upon the work of criminal justice agencies.
    • Analyze the potential applications of the e-Corporation, privatization, and competition in the criminal justice system.
    • Explain the limitations of traditional organizational behavior theory in increasingly multicultural criminal justice organizations.
    • Understand the relationship between employee motivation and job design.

    Individual Behavior and Processes

    • Compare and contrast motivation theories.
    • Apply motivation theory to a criminal justice scenario.
    • Develop a personal approach to stress management.
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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.