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"Degrees & Programs"


Enterprise Models


Total credits

16 weeks

Course length

Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Graduate

This course introduces organizational managerial support systems and the use of metrics in strategic business decisions. Strategies for the use of a Supply Chain Management (SCM) system with a focus on the software selection and implementation are evaluated. Additionally, the role and benefits of a Customer Relationship Management (CRM) system are examined with a comparison of Enterprise Resource Planning (ERP) benefits to the business process. The skills developed in this course ensure that students have a strong foundation and background of successfully integrating all three strategies within an organization. and how they can help to analyze, understand, and solve business problems. Competency 10: Apply differences between SCM, CRM, and ERP strategies Competency 11: Demonstrate ability to identify and use metrics for supporting business decisions. Competency 12: Evaluate enterprise models to analyze, understand, and solve business problems and security threats.

What you'll learn

Course skills and outcomes

Customer Relationship Management

Data Analysis



Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

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