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Organizational Communication for Adult Education and Training




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University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: EDU Graduate

In this course, learners will apply effective written and oral communication principles to the role of adult educator and trainer in the workplace environments of today. Learners will examine the influence of perception, organizational change, and technology tools on the creation of professional communication. In addition, learners will demonstrate how to create communication appropriate to the audience and the communication channel, including digital, social media, and mobile platforms. The course also addresses interpersonal and intercultural communication in corporate, educational, and global settings.  This course is not available for enrollment to residents of Arkansas and Kentucky.


This graduate level course requires proof of completion of a Bachelor's degree. Be prepared to provide documentation during the checkout process.

What you'll learn

Course skills and outcomes

Week 1

  • Evaluate the role of effective communication in an organization.
  • Compare internal and external target audiences in organizational communication.
  • Analyze the role of communication in preparing learners for the global workplace.
  • Examine the role of perception and justification in business communication.

Week 2

  • Examine team dynamics and best practices for communication and collaboration.
  • Compare appropriate nonverbal communication and effective listening skills for organizational communication.
  • Determine diversity and multicultural challenges that may impact effective communication.
  • Assess the importance of developing cultural competency when communicating in diverse environments.

Week 3

  • Compare audience-centered message creation and language choice.
  • Design an effective messaging strategy based on an audience-centered approach.
  • Generate effective content and style in organizational communication.
  • Determine the impact of social media on organization communication.

Week 4

  • Compose effective informational and persuasive messages.
  • Design ways to successfully convey controversial or sensitive information.
  • Apply appropriate writing processes to organizational communication.

Week 5

  • Examine the processes for planning and writing reports and proposals.
  • Determine effective presentation skills.
  • Evaluate electronic media and technology available for teaching and training.
  • Demonstrate presentation and technology skills.

Week 6

  • Determine ethical issues in the field of adult education and training.
  • Evaluate personal codes of ethics in organizational communication.
  • Assess the importance of maintaining ethical practices in the organizational communication process.
  • Examine current trends and professional organizations in the adult education and training field


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts