comm102 | undergraduate

Communication Skills For Career Growth

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This course covers the skills necessary for effective communication in today’s work environment. The course provides an orientation to basic communication theories and discusses the fundamentals of interpersonal, written, verbal, and oral communication skills. Emphasis will be placed on applying these skills and theories to group processes and professional situations.

This undergraduate-level course is 5 To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

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    Communication in the Information Age

    • Explain the appropriate use of workplace electronic communication.
    • Identify effective communication techniques for electronic communication and social media.
    • Describe the relevance of social media in the workplace.

    Effective Presentations

    • Identify audience analysis techniques for creating effective presentations.
    • Identify techniques to enhance the effectiveness of presentations.
    • Demonstrate the effective use of visual resources.

    Developing Communication Skills

    • Explain the major principles of communication.
    • Identify effective listening strategies.
    • Analyze characteristics of effective teams.
    • Identify nonverbal communication cues.

    Communicating Effectively in the Workplace

    • Explain how individual perception affects communication in a diverse work environment.
    • Explain the relationship between verbal and nonverbal communication in a diverse work environment.
    • Identify characteristics of intercultural communication competence.
    • Recognize how to improve intercultural communication skills.

    Written Communication

    • Apply effective writing methods for workplace communication.
    • Evaluate sources for reliability, credibility, and appropriateness to the topic.
    • Use resources appropriately to support a message or topic.
    • Recognize the importance of audience, purpose, and form when creating business communication.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.