comtm541 | Graduate

Communication For Managers Of Technology

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This course prepares graduate students to apply communication principles to the roles they play as technology managers. Students will learn how to effectively communicate technical issues to non-technical stakeholders in a business environment. Other topics include the role of perception in communication, techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications. 

This graduate-level course is 6 This course is available as part of a degree or certificate program. To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6

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    Communication Mediums

    • Identify the advantages and disadvantages of various communication mediums.
    • Compare and contrast appropriate mediums to deliver various types of messages.

    Data Presentations

    • Explain principles of creating effective graphics.
    • Design effective graphics for various forms of communication.
    • Apply graphics to support various forms of communication.
    • Identify ethical concerns when communicating to various departments in an organization.

    Communicating Technical Information

    • Translate technology information toward various audiences.
    • Apply techniques in delivering technical information to non-technical audiences.

    Business Justification

    • Describe the purpose of formal business cases and their components.
    • Explain the characteristics of well designed business cases.
    • Create key components of a formal business case to communicate the benefits of a technical product.

    Technical Communication

    • Apply recent communication tools to communicate with a variety of non-technical audiences.
    • Communicate the details, benefits, and purposes of technological information to non-technical audiences.


    • Explain the business communication process.
    • Conduct an audience analysis.
    • Compare and contrast communications with different purposes.
    • Explain the effects of style on the various forms of communication.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.