cpss330 | undergraduate

Essentials Of Communication In Corrections

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This course focuses on the principles of effective professional communication. Topics include the broad spectrum of communication requirements and techniques to meet the demands of multiple audiences within the correctional field.

This undergraduate-level course is 5 To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

topic title goes here

    Interpersonal Communication

    • Describe the application of the principles of interpersonal communication to the correctional system.
    • Explain how differences in types of inmate language affect communication.
    • Describe the key concepts of the basic communication process.
    • Identify special issues related to communicating with inmates and offenders of diverse cultures and mental capacities.

    Ethics in Communication

    • Describe ethical guidelines for communicating with the general public and family members of inmates and offenders.
    • Identify limitations in communication.
    • Formulate a plan for maintaining boundaries in situations with inmate or offender manipulation.

    Communicating in Corrections

    • Apply effective communication strategies in specific situations within the correctional system.

    Introduction to Communication

    • Describe the importance of effective communication in corrections.
    • Explain the necessity of properly written documentation in the corrections setting.
    • Describe the role of written documentation in corrections.
    • Explain the role of listening in communication.

    Communicating With Inmates and Offenders

    • Identify the components of motivational interviewing.
    • Examine the use of de-escalation and crisis intervention strategies in specific situations.
    • Describe the use of negotiation techniques for specific situations.
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