eda532 | Graduate

Human Relations And Organizational Behavior In Education

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This course examines human relations and organizational behavior concepts, strategies, and theories from the public, business, and educational sectors and applies them to the educational realm. The key processes of conflict resolution and organizational change are explored, along with how they influence educational organizations in the areas of leadership, communication, decision making, problem solving, diversity issues and educational change.

This graduate-level course is 6 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6

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    Decision-making Models and Group Dynamics

    • Analyze power structures, group dynamics, shared decision-making processes, and integrity to identify effective techniques for building consensus.
    • Analyze internal and external power structures to determine how they affect systemic change in the educational organization.
    • Compare and contrast decision-making models to facilitate systemic change.
    • Analyze how integrity and ethical behavior affects decision making and group dynamics.

    Organizational Culture and Climate

    • Evaluate current research on human relations and organizational culture.
    • Analyze evaluation practices and instruments that measure the organizational culture and climate.


    • Analyze different leadership styles.
    • Determine how transformational leadership can affect systemic change.
    • Compare and contrast leadership and management.

    Conflict Resolution and Problem Solving

    • Explore conflict resolution and problem-solving techniques.
    • Evaluate the effectiveness of these techniques in minimizing and resolving conflicts among staff, administrators, and the community.
    • Analyze the importance of effective communication in conflict resolution.
    • Examine ways to manage stress effectively at the organizational level.

    History and Theory of Human Relations

    • Examine the history and theories of human relations.
    • Examine how sociological and psychological points of view have influenced educational organizations today.
    • Promote teaching and learning that recognizes various components of human relations.


    • Analyze current diversity issues that influence human relations in schools and in other educational agencies.
    • Generate effective strategies for dealing with diversity-related issues in educational organizations.

    Behavioral Dynamics

    • Compare and contrast human behaviors that positively and negatively affect the dynamics of the educational system.
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    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.