hcs587 | Graduate

Creating Change Within Organizations

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Diffusion of innovations models in health care systems use principles of planned change within a dynamic organizational environment. Communication skills, such as negotiation and conflict resolution, help leaders analyze and respond to health care needs while using resources efficiently.

This graduate-level course is 6 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6

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    Behavioral Aspect of Organizational Change

    • Examine organizational and individual barriers to change.
    • Summarize factors influencing organizational readiness for a specific change.
    • Identify factors that influence change.

    Assessing the Need for Organizational Change

    • Examine the need for organizational change.
    • Identify internal and external resources to support change initiatives.
    • Analyze current literature to provide data to support change applications.

    Strategies for Implementing Planned Change

    • Examine methods for monitoring implementation of organizational change.
    • Examine the relationship of processes, systems, and personal or professional roles and their affect on organizational change.
    • Identify communication techniques to address implementation issues.

    Evaluating Processes and Outcomes of Organizational Change

    • Analyze possible outcome measurement strategies related to organizational change processes.
    • Evaluate quality, cost, and satisfaction outcomes of organizational change.

    Leading Change

    • Develop a comprehensive plan to implement an organizational change.
    • Explain the relationship between internalizing organizational change and project success.

    Theoretical Foundations

    • Identify theoretical models related to change in a health care organization.
    • Discuss the phases in the organizational change process.
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