hrm330 | undergraduate

Human Resources And Labor Relations In Public Service

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This course explores the changing civil service system within the rich, varied and pluralistic public service of today. Course topics will include recruiting, staffing, employee retention, performance management, compensation, benefits, and promotion. Labor relations, with and without a collective bargaining agreement, will be studied. Students will study the resolution of disagreements using alternative dispute resolution systems designed to advance the public purpose.

This undergraduate-level course is 5 To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5

topic title goes here

    Conflict Resolution Systems

    • Compare and contrast alternative dispute resolution methods.
    • Describe approaches to the resolution of employee disagreements.

    Employee and Labor Relations

    • Examine the collective bargaining process.
    • Apply the functions of HR to create and sustain a high-performance organization.

    Strategic Approach to Human Resources

    • Compare and contrast the traditional HR role to the strategic partnering role in the public and private sectors.
    • Evaluate recruiting and selection approaches in order to determine if they meet organizational objectives.
    • Determine approaches to increase employee retention.

    Performance Management

    • Identify the components of an effective performance management system.
    • Choose appropriate performance feedback techniques in order to align employee behavior with organizational objectives.
    • Develop effective employee reward systems.

    Training and Organization Development

    • Explore the role of HR in the analysis, design, development, implementation, and evaluation of training programs.
    • Examine the role and responsibility of HR in organizational development and change management.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.