hsm220 | undergraduate

Human Services Admin: So You Want To Help People

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This course discusses the roles and responsibilities of administrators in human service organizations. It covers recent studies related to the changing contexts of human service delivery, leadership, organizational culture, human resource management, financial management, strategic planning, working with boards, marketing and public relations, social entrepreneurship, partnership, and collaboration.

This undergraduate-level course is 9 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 9 weeks

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    Professional Organizations

    • Evaluate professional organizations for the human service field.
    • Develop a profile of the successful human service administrator.

    Motivation and Reward Systems

    • Design an effective reward system.
    • Compare and contrast intrinsic and extrinsic motivation.

    Managing Data and Information

    • Explain how data and information are used to support human service organizations.
    • Delineate the considerations for developing an integrated information management system.
    • Discuss the steps involved in developing an integrated information management system.

    Managing Financial Resources

    • Create a budget for a human service organization.
    • Differentiate between line-item, functional, and program budgeting.

    Human Resources Planning

    • Identify the major protected classes covered by human resource law.
    • Relate human resources activities to an organization's strategic goals.
    • Summarize the steps to achieve change in human resources.

    Excellence in Management

    • Relate managers' responsibilities to organizational success.
    • Identify the characteristics of a knowledge- and value-centered manager.

    Using Structure to Support the Mission

    • Determine the importance of structure in organizational operations.
    • Explain how organizational structure affects day-to-day operations in human service.

    Understanding the Organization from a Systems Perspective

    • Identify environmental factors that help an organization achieve optimal function.
    • Determine the purpose and function of a mission statement for a human service organization.
    • Evaluate mission statements of human service organizations.

    Staff Management

    • Analyze the impact of manager and subordinate consultation practices.
    • Specify criteria to be used in a performance appraisal system.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.