htt211 | undergraduate
Hospitality, Travel, And Tourism, Supervision
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The Travel and Tourism Industry
- List and provide examples of tourism’s special characteristics.
- Explain the significance of tourism to the United States.
- Identify key motivators of tourism.
- Describe types of tourism.
Hospitality Management & Supervision Continued
- Define conflict management strategies.
- Apply a time management method to the role of a supervisor.
- Identify employee motivation and coaching methods.
Tourism Distribution Systems
- Diagram the tourism distribution system.
- Explain the roles of intermediaries in the distribution chain.
- Classify the operating sectors in the tourism industry.
The Impact of Tourism on People and Places
- Describe economic impacts of tourism on destinations.
- Discuss future trends in tourism.
- Identify career opportunities in Hospitality, Travel & Tourism.
Hospitality Management & Supervision
- Apply the four components of management.
- Identify key steps for staff recruitment, selection, and training.
- Explain how effective communication contributes to positive relations with employees and other departments.
- Describe how scheduling effects labor cost.
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