htt220 | undergraduate
IT In H, T, And T: When Distribution Joins Automation
This undergraduate-level course is 9 weeks To enroll, speak with an Enrollment Representative.
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Terms and Functions
- Coordinate a mock vacation using e-commerce.
- Correlate key equipment with various job functions.
- Define commonly used hardware and software terms.
- Summarize the importance of network security in the hospitality industry.
- Identify risks associated with Internet-based transactions.
The Functions and the Components
- Discuss restaurant management system (RMS) components.
- Examine the six basic functions of a property management system (PMS).
- Discuss the training needs of staff who work with RMS.
Career Opportunities in Hospitality
- Describe the role of information technology in the hospitality industry.
- Research IT-based career opportunities in the hospitality industry.
Trends and the Competitive Advantage
- Explain the importance of a global distribution system (GDS).
- Discuss competitive advantage.
- Summarize trends in hotel distribution.
Understanding Technology’s Contribution
- Apply the co-alignment principle.
- Determine how technology contributes to gaining competitive advantage.
Communication and Relationships
- Explain the impact customer relationship management (CRM) has on an organization’s sales and marketing.
- Explain how a database management system (DBMS) affects staff communication.
Executive Information Systems and Decision Support Systems
- Define an executive information system and a decision support system.
- Identify strategic decisions based on informational systems.
- Hypothesize what impact technology will have on the future of the hospitality industry.
- Analyze a balanced scorecard.
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Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.
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