htt221 | undergraduate
IT In Hospitality
topic title goes here
The Role of Information Technology in the Hospitality Industry
- Identify Information Technology as the power behind competitive advantage.
- Describe the importance of IT in the Hospitality Industry.
Information Technology: Hardware and Software
- Describe system hardware and software concepts for electronic devices.
- Describe basic concepts of Network technologies in relation to the Internet, E-Business and Web2.0.
- Describe database concepts and management systems (DBMS).
- Identify information security considerations.
Hospitality Management and Information Technology
- Describe basic concepts and components of a Restaurant Management System (RMS), and Point-of-Sale (POS) systems.
- Differentiate between proprietary versus non-proprietary RMS.
- Explain the concepts of guest lifecycle, and Property Management Systems (PMS).
Information Technology as the Major Business Driver
- Define the principles of Business Intelligence.
- Describe the principles of audio and video equipment used particularly in the Meetings and Events Industry with emphasis on social networking and the use of communication devices.
- Recognize Information as a valued asset.
Information Technology Implementation
- Describe the basic concepts of Global Distribution Systems (GDS).
- Identify accounting methods that optimize expense, revenue and profit management.
- Describe basic principles of financial management and investment methods.
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