mdt520 | Graduate

Foundations Of Mediation I

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This is the first segment of the foundation course for the Mediation/Conflict Management program that is designed to provide students with knowledge of the basic standards, principles, and skills needed for the practice of mediation. This course focuses on personal communication skills and the influence of conflict, emotions, and diversity on individual perceptions as they relate to the practice of mediation. Note. Upon successful completion of MDT/520 and MDT/521, students will earn at least 40 contact hours of mediation training. Students must contact their state or local courts for criteria regarding specific qualifications for practicing mediation.

This graduate-level course is 6 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6

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    Mediation Basics

    • Compare various approaches to mediation.
    • Identify the phases of the balanced mediation model.
    • Determine appropriate premediation activities.
    • Determine disputes that are appropriate for mediation.

    Essential Skills for Mediators

    • Assess personal communication techniques and skills.
    • Compare effective verbal and nonverbal communication techniques in mediation.
    • Describe the effects of perception, bias, and objectivity on the mediation process.

    Emotions in the Mediation Process

    • Determine techniques for moderating the emotional climate in a mediation setting.
    • Analyze the effects of anger on dispute resolution.
    • Describe the effect of power imbalance on the mediation setting.

    Overview of Ethical and Diversity Issues

    • Describe the mediator’s ethical considerations and the role of impartiality, competence, truthfulness, and dual-role relationships.
    • Explain the need for sensitivity to diverse populations during mediation.
    • Explain how diversity may affect the mediation process.
    • Describe the potential influences of conflicting cultural norms and differences on mediation.

    Mediation Standards and Specialty Areas of Practice

    • Research settings where mediation is commonly practiced as identified by the Association for Conflict Resolution.
    • Identify local requirements for mediators to practice.

    Mediation and Conflict

    • Describe the historical origins of alternative dispute resolution.
    • Identify common causes and misconceptions of conflict.
    • Compare and contrast mediation with other forms of dispute resolution.
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