mdt520 | Graduate
Foundations Of Mediation I
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- Compare various approaches to mediation.
- Identify the phases of the balanced mediation model.
- Determine appropriate premediation activities.
- Determine disputes that are appropriate for mediation.
Essential Skills for Mediators
- Assess personal communication techniques and skills.
- Compare effective verbal and nonverbal communication techniques in mediation.
- Describe the effects of perception, bias, and objectivity on the mediation process.
Emotions in the Mediation Process
- Determine techniques for moderating the emotional climate in a mediation setting.
- Analyze the effects of anger on dispute resolution.
- Describe the effect of power imbalance on the mediation setting.
Overview of Ethical and Diversity Issues
- Describe the mediatorâs ethical considerations and the role of impartiality, competence, truthfulness, and dual-role relationships.
- Explain the need for sensitivity to diverse populations during mediation.
- Explain how diversity may affect the mediation process.
- Describe the potential influences of conflicting cultural norms and differences on mediation.
Mediation Standards and Specialty Areas of Practice
- Research settings where mediation is commonly practiced as identified by the Association for Conflict Resolution.
- Identify local requirements for mediators to practice.
Mediation and Conflict
- Describe the historical origins of alternative dispute resolution.
- Identify common causes and misconceptions of conflict.
- Compare and contrast mediation with other forms of dispute resolution.
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