mgt371 | undergraduate

Lodging Management

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This course provides students with the opportunity to examine various lodging options within the hospitality industry from a managerial perspective. Special emphasis will be placed on guest services and on room division management.

This undergraduate-level course is 5 weeks This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 5 weeks

topic title goes here

    Introduction to Lodging Management

    • Analyze process management in the lodging industry.
    • Examine the role of human resources in lodging operations.
    • Describe the different types of lodging facilities.
    • Describe the role of management in the lodging industry.
    • Depict organizational structures within the lodging industry.

    Guest Service and Marketing in the Lodging Industry

    • Describe the role of guest service in the lodging industry.
    • Recommend techniques lodging facilities can use to enhance the total guest experience.
    • Analyze the role of sales and marketing in the lodging industry.

    Strategic Planning in the Lodging Industry

    • Perform a cost analysis.
    • Discuss the impact of an event on the budget and operations of a lodging organization.

    Technology and the Lodging Industry

    • Examine the impact of technology on lodging operations.

    Contingency Planning

    • Describe strategies for risk assessment and contingency planning/response in the lodging industry.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.