ops415 | undergraduate
Systems Thinking And Performance Measurement
This undergraduate-level course is 5 weeks To enroll, speak with an Enrollment Representative.
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Aligning Actions with Outcomes
- Explain the benefits of applying the right metrics to performance analysis.
- Propose continuous measurement and monitoring processes that can be used to improve organizations.
- Examine how strategic planning influences operational performance.
- Interpret functional value maps and their impact on collaboration.
Enterprise Performance Management: Total Alignment
- Evaluate elements of the Enterprise Performance Management process.
- Describe how an Enterprise Performance Management plan can evolve over time.
- Recommend changes to an Enterprise Performance Management plan that can help to optimize performance.
Performance Management Needs
- Explain the principles of systems thinking.
- Discuss the gap between strategy and execution.
- Evaluate differences between running a business and managing a business.
- Analyze the impact to a company that does not have an Enterprise Performance Management process in place.
- Evaluate data analysis, management, and implementation processes.
- Analyze data to make decisions that can lead to improvement and growth.
- Explain the concept of managing by exceptions.
- Evaluate different qualities of information, reporting types, and methods used to derive value from performance information.
- Examine patterns, big data, predictive analytics, and data visualization principles used to improve decision-making.
Gaining Commitment and Accountability
- Define the principles of accountability and commitment.
- Assess the benefits and challenges of effective scenario planning.
- Measure organizational performance using selected tools.
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