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"Degrees & Programs"

OPS/415

Systems Thinking and Performance Measurement

Online

Format

$1194

Estimated Tuition

3 credits

Total credits

5 weeks

Course length

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Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Undergraduate

This course provides an overview of systems thinking and information to measure and optimize an organization's performance. Topics include introduction of systems thinking; tools for measuring organizational performance; organizational performance and measurement systems; data management and analysis; results implementation: decisions, improvement, and growth; and continuous measurement and monitoring for organizational improvement.

Prerequisites

None

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What you'll learn

Course skills and outcomes

Week 1

  • Explain the principles of systems thinking.
  • Discuss the gap between strategy and execution.
  • Evaluate differences between running a business and managing a business.
  • Analyze the impact to a company that does not have an Enterprise Performance Management process in place.

Week 2

  • Evaluate data analysis, management, and implementation processes.
  • Analyze data to make decisions that can lead to improvement and growth.
  • Explain the concept of managing by exceptions.
  • Evaluate different qualities of information, reporting types, and methods used to derive value from performance information.
  • Examine patterns, big data, predictive analytics, and data visualization principles used to improve decision-making.

Week 3

  • Define the principles of accountability and commitment.
  • Assess the benefits and challenges of effective scenario planning.
  • Measure organizational performance using selected tools.

Week 4

  • Examine how strategic planning influences operational performance.
  • Interpret functional value maps and their impact on collaboration.
  • Explain the benefits of applying the right metrics to performance analysis.
  • Propose continuous measurement and monitoring processes that can be used to improve organizations.

Week 5

  • Evaluate elements of the Enterprise Performance Management process.
  • Describe how an Enterprise Performance Management plan can evolve over time.
  • Recommend changes to an Enterprise Performance Management plan that can help to optimize performance.

Why UOPX

Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission (hlcommission.org) for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts

Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. If you have a question contact us at (866) 354-1800.

The University of Phoenix reserves the right to modify courses. Although our continuing teacher education courses are accepted by some state agencies in the United States toward teacher certifications and endorsements, this may not be the case in all states or foreign jurisdictions. If you plan to use courses for certification or endorsement, please check with your own state agency and your school district for applicability. Continuing teacher education courses are not eligible to apply to degree programs at University of Phoenix. These courses are not eligible for federal financial aid. Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative. If you have a question contact us at (866) 354-1800.

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