opshc571 | Graduate

Health Care Operations Management

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This course applies planning and controlling concepts to increase the value of the supply chain. Students learn to evaluate and improve processes. Other topics include process selection, process design, theory of constraints, project implementation, capacity planning, lean production, facility location, and business forecasting.

This graduate-level course is 6 To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 6

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    Supply Chain Design

    • Design a supply chain to minimize waste.
    • Explain the role of operations managers in materials management.
    • Identify constraints on health care supply chains.
    • Describe the effect of implementing collaborative planning processes on supply chains.

    Inventory Management and Control

    • Compare and contrast just in time and stockpiling supply methods.
    • Determine appropriate applications of inventory technique to items in the supply chain.
    • Explain the benefits of enterprise resource planning systems.

    Operations Management in Health Care

    • Define operations management.
    • Evaluate health care operations management roles.
    • Identify goals of operations management.
    • Describe the effect of a pharmacy in health care operations management.

    Financial Management in Health Care

    • Integrate financial statements into management decision making.
    • Identify the effect of finances on operations management.
    • Describe the constraints in health care revenue.
    • Analyze the use of financial forecasting when evaluating a new service.

    Evaluating Processes

    • Explain the purpose of process improvement proposals.
    • Choose a process improvement method to improve a process performance.
    • Analyze scheduling and controlling techniques.
    • Identify patient flow bottlenecks using capacity planning.

    Performance and Project Management

    • Identify constraints on measurements of productivity unique to health care.
    • Describe project management applications in health care to improve performance.
    • Evaluate performance improvement strategies using appropriate project management tools.
    • Calculate breakeven points.
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    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.