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"Degrees & Programs"


The Management of Retail Health Clinics




Estimated Tuition


Total credits


Course length

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Please Note: Attendance and participation are mandatory in all University courses, and specific requirements may differ by course. If attendance requirements are not met, a student may be removed from the course. Please review the Course Attendance Policy in the Catalog for more information.

University of Phoenix reserves the right to modify courses. While widely available, not all programs are available to residents of all states. Please check with a University Enrollment Representative.

Course level: Undergraduate

This course introduces students to the management of retail health clinics. Content will focus on customer engagement, clinical practices, and the day-to-day management of the retail health clinic environment.



What you'll learn

Course skills and outcomes

Management and Support Functions of Health Clinics

  • Describe field operations within a retail health clinic.
  • Describe collaboration among the retail store and the pharmacy management.
  • Describe field operations within health system-partnered clinics.
  • Describe corporate support functions.

Management Responsibilities

  • Describe internal clinic performance scorecards.
  • Explain training and communication opportunities with staff.
  • Describe local marketing efforts to support retail health clinics.

Day-to-Day Clinic Management

  • Describe management principles.
  • Explain staffing needs in retail health clinics and health systems.
  • Explain daily management/staff responsibilities used in retail health clinics and health systems.
  • Describe general regulatory and compliance guidelines used within health clinics.

Customer Engagement

  • Describe clinic logistics and atmosphere.
  • Explain customer engagement opportunities with providers.
  • Explain the importance of quality of care coordination.

Supporting Clinical Outcomes

  • Differentiate the care within retail health clinics and health systems.
  • Explain the relationship between retail health clinics and patient outcomes.
  • Describe the mechanisms used to capture patient data.


Why take courses at University of Phoenix

Accreditation that matters

We’ve been accredited by the Higher Learning Commission ( for more than 40 years.

Real-world instructors

Learn from instructors who bring an average of 25 years of working experience to the classroom.

Affordable and potentially reimbursable

Our tuition and fees are competitive and fixed. Also, check to see if your employer will cover you for this course.

Next Steps

Start a conversation about your future with an enrollment representative today.

Start a conversation about your future with an enrollment representative today.

Call (844) 937-8679

Transfer Credits

Credit Transfer

Credit Transfer

Need to transfer credits to another college or university?

Before you enroll in a course, check with your school of choice to make sure they will accept our transfer credits and to understand any requirements or limitations. Then you can complete your course, and request your official transcript be sent to your school. That’s it!

How to request your transcripts