xcom100 | undergraduate

Introduction To Communication

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This course is an introduction to the field of communication, with emphasis on the history of communication study, theories important to all areas of communication, contexts in which communication occurs, and issues that students of communication must consider. The course serves as an introduction to the strands of communication: interpersonal, small group and team, mass, organizational, intercultural, and rhetoric.

This undergraduate-level course is 9 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 9

topic title goes here

    Verbal, Nonverbal, and Interpersonal Communication

    • Distinguish between verbal and nonverbal messages.
    • Recognize types of interpersonal communication.
    • Identify interview techniques.

    Conflict Management

    • Identify conflict management stages.

    Overview of Communication

    • Identify historical developments in communication.
    • Explain how communication affects self-concept.
    • Identify communication models.

    Group Communication

    • Identify group development phases.
    • Identify elements of group dynamics.

    Effective Teams

    • Recognize characteristics of effective teams.
    • Identify problem-solving steps.

    Mass Communication

    • Explain how mass communication influences society.


    • Identify presentation techniques.
    • Distinguish between informative and persuasive presentations.

    Special Issues in Communication

    • Explain how diversity affects communication.
    • Recognize the role of ethics in communication.


    • Identify research methods used in communication.
    • Identify communication technologies.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

    Please ask about these special rates:

    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

    Military Rate: For some courses, special tuition rates are available for active duty military members and their spouses. Please speak with an Enrollment Representative today for more details.

    The University of Phoenix reserves the right to modify courses.

    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.