xcom285 | undergraduate

Essentials Of Managerial Communication

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This course introduces students to the foundations of communication in a business setting.  Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting.  Students will develop skills in the forms of written communication, including memos, emails, business letters, and reports.  Communication ethics and cross-cultural communications are also explored.  Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill.

This undergraduate-level course is 9 This course is available to take individually or To enroll, speak with an Enrollment Representative.

Course details:

Credits: 3
Continuing education units: XX
Professional development units: XX
Duration: 9

topic title goes here

    Understanding the Writing Process

    • Describe the steps in various business writing.
    • Compare and contrast business and academic writing.

    Business Writing

    • Create documents in various business formats.
    • Apply appropriate e-mail etiquette.
    • Create documents to deliver difficult messages.

    Interpersonal and Group Communication

    • Identify ways to foster positive group communication.
    • Compare and contrast individual and group communication.

    Reports and Presentations

    • Identify skills needed to deliver effective oral presentations.
    • Apply business presentation techniques to create Microsoft® PowerPoint® slides.
    • Create a written report.

    Communication Strategies

    • Identify strategies to increase positive cross cultural communication.
    • Identify various electronic and virtual communications.
    • Analyze the advantages and disadvantages of using technology for communication.

    Laws and Ethics in Communication

    • Analyze workplace communication policies regarding privacy and ethics.
    • Identify laws relating to employees and communication privacy.

    Improving Writing Skills

    • Apply techniques used to improve various business writing.

    Business Communication Overview

    • Describe the managerial functions of communication.
    • Identify trends in business communication.

    Business Communication Concepts

    • Identify various message types.
    • Explain the audience’s impact on communication.
    • Analyze the characteristics of effective messages.
    Tuition for individual courses varies. For more information, please call or chat live with an Enrollment Representative.

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    Teacher Rate: For some courses, special tuition rates are available for current, certified P-12 teachers and administrators. Please speak with an Enrollment Representative today for more details.

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    While widely available, not all programs are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.

    Transferability of credit is at the discretion of the receiving institution. It is the student’s responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student’s choice.