xcom285 | undergraduate
Essentials Of Managerial Communication
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Understanding the Writing Process
- Describe the steps in various business writing.
- Compare and contrast business and academic writing.
- Create documents in various business formats.
- Apply appropriate e-mail etiquette.
- Create documents to deliver difficult messages.
Interpersonal and Group Communication
- Identify ways to foster positive group communication.
- Compare and contrast individual and group communication.
Reports and Presentations
- Identify skills needed to deliver effective oral presentations.
- Apply business presentation techniques to create Microsoft® PowerPoint® slides.
- Create a written report.
- Identify strategies to increase positive cross cultural communication.
- Identify various electronic and virtual communications.
- Analyze the advantages and disadvantages of using technology for communication.
Laws and Ethics in Communication
- Analyze workplace communication policies regarding privacy and ethics.
- Identify laws relating to employees and communication privacy.
Improving Writing Skills
- Apply techniques used to improve various business writing.
Business Communication Overview
- Describe the managerial functions of communication.
- Identify trends in business communication.
Business Communication Concepts
- Identify various message types.
- Explain the audience’s impact on communication.
- Analyze the characteristics of effective messages.
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