Earn these career-relevant skills in weeks, not years.
- Summarize the history and theories of case management.
- Explain the different roles and responsibilities of a case manager.
- Identify the common models in case management.
- Compare case management in the community settings and in the correctional settings.
- Explain why ethical principles and professional responsibilities play an integral role in working directly with clients and the human service profession.
- Explain the process of case management as it applies to the needs of various special populations.
- Identify those clients in need of case management.
- Identify the interpersonal skills necessary to build rapport in the early stages of case management.
- Explain the relationship between assessment and goal setting.
- Explain the connection between intervention planning and resource utilization.
- Identify issues in case management as it relates to criminal justice.
- Explain the personal helping interventions that can have positive effects on behavioral patterns of clients.
- Evaluate the best intervention practices when working with clients.
- Identify the case manager’s role in completing formal referrals and linking clients to community resources.
- Identify components when developing an Individualized Service Plan.
- Define strategies for release from supervision and continued client growth.
- Analyze the reassessment, monitoring, and outcome evaluation to the prevention of future problems.
