Troubleshoot, maintain and support

Learn how to solve problems and provide technical assistance.

Tech support courses

Our technology driven world requires people to have a basic level of understanding when it comes to computers and software. Many companies, however, heavily rely upon technology in order to do business. This makes tech support a critical issue that impacts daily operations.

Skilled professionals are utilized to troubleshoot problems and keep networks running smoothly. By taking tech support courses you can develop the skills you need to help companies maintain their IT infrastructure. You can also learn how to support users that require technical assistance with hardware and software issues.

Our tech support classes also cover networking functions, how to implement remote computer support technology and various factors that can lead to complications within an operating system. You can study desktop support fundamentals, computer software configuration, security issues and file management.

Our courses cover important support topics, such as:

  • How to troubleshoot a range of common database issues.
  • Strategies to efficiently deal with customer support issues.
  • How to identify the components and functions of operating systems.
  • How to identify areas of concern when installing and maintaining software and hardware.

By taking tech support classes you can develop vital skills, improve your knowledge in key areas and position yourself to take advantage of new opportunities. You can take a single class for professional development or apply the credit toward one of our degree plans. If you plan on using credit earned with us at an outside institution, it is your responsibility to check with them first to see if your credit is transferable.

We help working adults enhance their skills and meet their goals, one course at a time. Our online tech support courses allow you to pursue your education from the convenience of your home, doing coursework when it’s convenient for you. Discover your options by calling 866.484.1815 or request information today.

Explore our tech support classes

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Transferability of credit is at the discretion of the receiving institution. It is the student's responsibility to confirm whether or not credits earned at University of Phoenix will be accepted by another institution of the student's choice. Individual courses are not eligible for federal financial aid.

While widely available, not all courses are available in all locations or in both online and on-campus formats. Please check with a University Enrollment Representative.