Foundational AI in the Workplace
Empower your employees with AI skills to support efficiency, enhance communication and streamline decision-making – helping align with your business objectives. The Foundational AI in the Workplace Skills Pathways offers learners several AI tools, from optimizing prompts for content creation to generating AI-enhanced visual and audio materials. It also delves into leveraging conversational AI for better user interactions and exploring AI-driven personalization to elevate customer experiences.
This pathway introduces dynamic data visualization techniques to uncover actionable insights, alongside AI-powered strategies for market analysis and workflow optimization. Through 10 skill modules, your team can discover how to harness AI for collaboration, accessibility, strategic decision-making and so much more. By integrating AI solutions, your business can explore innovations, support productivity, and encourage a data-driven workplace culture.
Skills you'll learn
- Mastering prompt engineering principles to optimize AI-generated content and enhance outputs across industries.
- Utilizing AI tools to create and enhance visual and audio content while addressing ethical considerations, copyright guidelines and professional standards.
- Implementing conversational AI systems to automate customer service and support tasks that enhance user experiences.
- Utilizing available AI tools for dynamic content recommendation creation, customer satisfaction evaluation and AI impact on engagement analysis.
- Leveraging AI tools for dynamic data visualization and actionable insight generation.
- Utilizing AI to analyze market trends, forecast developments and identify growth opportunities.
- Leveraging AI tools for dynamic timeline adjustments, efficient task management and improving team collaboration.
- Applying AI techniques to enhance sprint planning, task tracking and workflow optimization in agile projects.
- Integrating AI tools to improve workflows, foster team cohesion in remote and hybrid settings and drive data-informed decision-making.
- Evaluating AI solutions for usability and effectiveness in inclusive work environments.
Skill modules
Optimizing AI Prompts for Content Development
- Effective Prompt Engineering
- Refining Prompts for Quality Outputs
- Crafting Effective Prompts for Marketing Content Creation
Creating AI-Enhanced Visual and Audio Content
- AI Tools for Visual Content Creation
- AI Tools for Audio Content Creation
- Crafting Effective Content Creation Prompts
Leveraging Conversational AI to Improve User Interactions
- Introduction to Conversational AI
- AI-Driven Customer Interaction
- Improving User Interactions with AI Chatbot
Personalizing Customer Experiences with AI Tools
- AI-Driven Personalization
- Evaluating Customer Impact
- Optimizing Online Retail with AI Personalization
Transforming Data into Insights with AI Visualization Tools
- Creating Dynamic Visualizations with AI Tools
- Interpreting and Presenting AI-Generated Insights
- Transforming Shipment Data into Clear Visual Insights
Using AI for Strategic Market Analysis and Forecasting
- Market Analysis Techniques
- Forecasting Trends
- Optimizing Online Retail with AI Personalization
Streamlining Project Workflows with AI Tools
- AI for Task Prioritization and Project Optimization
- Enhancing Collaboration and Resource Allocation with AI
- AI Tools for Team Communication and Workflow
AI-Driven Sprint Planning and Task Optimization
- AI for Sprint Planning and Task Tracking
- AI-Driven Workflow Optimization
- Optimizing Task Dependencies for Timely Campaign Delivery
Implementing AI Tools to Streamline Team Collaboration
- Introduction to AI-Driven Collaboration Tools
- Enhancing Team Productivity and Cohesion with AI
- Selecting AI Tools for Efficient Team Coordination
Enhancing Workplace Accessibility with AI Tools
- Accessibility Features with AI
- Designing Inclusive AI Tools
- Mitigating Bias in AI-Powered Accessibility Features
Showcase your achievement
You will earn a Certificate of Completion and Skill Badge for each individual skill in this Skills Pathway when you've successfully completed each skill with a score of 85% or higher. Share your accomplishments by uploading them to your social media profiles, such as LinkedIn®¹.
¹ LinkedIn is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.
Frequently asked questions
What is a skill module?
A skill module teaches a single skill in four to eight hours
- A one-hour skill module teaches a single skill in about one hour.
Every type of skill module features one or more assessments and awards a shareable digital skill badge when completed with a score of 85% or better.
What is a Skills Pathway and what are the different types?
A Skills Pathway is a series of skills that can be learned over a period of time.
Prebuilt Pathway: A series of two or more existing skill modules that’s ready to launch today.
- Training Pathway: A series of two or more one-hour skill modules that does not prepare employees for a certification exam or help them earn recertification credits.
- Certification Pathway: Completing this Prebuilt Pathway can help employees prepare for a third-party certification exam.
- Recertification Pathway: Completing this Prebuilt Pathway can help employees earn recertification credits for a specific agency such as SHRM® and HRCI®.
Tailored Skills Pathway: Select multiple existing skill modules to create this Pathway. Skill modules and assessments can be modified slightly to accommodate the needs of your business.
Custom Skills Pathway: Our team will build completely new skill modules and assessments for your business and workforce.
SHRM is a registered trademark of Society for Human Resource Management. HRCI is a registered trademark of HR Certification Institute.
Does Foundational AI in the Workplace have any prerequisites?
There are no prerequisites. All levels and skill sets are welcome to take the Foundational AI in the Workplace non-college-credit Training Pathway.
What’s it like to participate in the Professional Development Foundational AI in the Workplace Training Pathway?
Foundational AI in the Workplace has 10 one-hour skill modules comprised of subjects like Optimizing AI Prompts for Content Development. Each module has a knowledge check and skill assessment where employees can demonstrate what they’ve learned. You can expect this Skills Pathway to take about 10 hours, and all modules are non-credit, 100% online and self-paced.