Filing a complaint in your state

University of Phoenix is regulated by a large number of state regulatory bodies. Students and members of the public may submit a complaint to the University’s Office of Dispute Management or may file an external complaint with the designated state regulatory agency. For Online students who reside in Alabama, Arizona, Arkansas, Georgia, Kentucky, Maryland, Minnesota, Missouri, New Mexico, Tennessee, Washington, Wisconsin or Wyoming, students can file a complaint with their own state regulatory agency. All other Online students should file external complaints with the Arizona State Board for Private Postsecondary Education.

In writing:

Alabama Department of Postsecondary Education
PO Box 302130
Montgomery, AL 36130-2130

By phone:
334.242.2959

In writing:

Arizona State Board for Private Postsecondary Education
1400 W. Washington, Room 260
Phoenix, AZ 85007

By phone:
602.542.2399

On the Internet: www.azppse.gov

In writing:

Arkansas Department of Higher Education
114 East Capitol
Little Rock, AR 72201-3818

By phone:
501.371.2065

In writing:

Bureau for Private Postsecondary Education
PO Box 980818
W. Sacramento, CA 95798-0818

By phone:
888.370.7589 or 916.431.6959

On the Internet: www.bppe.ca.gov

In writing:

Department of Higher Education
Commission on Higher Education

1300 Broadway Rd., Second Floor
Denver, CO 80203

By phone:
303.866.2723 or 303.866.4209

In writing:

Connecticut Office of Higher Education
61 Woodland St.
Hartford, CT 06105-2326

By phone:
860.947.1800 or 860.947.1310

In writing:

Delaware Department of Education
The Townsend Building
401 Federal St., Suite 2
Dover, DE 19901-3639

By phone:
302.735.4000

In writing:

Commission for Independent Education
325 W. Gaines St., Suite 1414
Tallahassee, Florida 32399-0400

By phone:
850.245.3200 or 888.224.6684

In writing:

Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl., Suite 220
Tucker, GA 30084

By phone:
770.414.3306

In writing:

Business Registration
Division of the Hawaii Department of Commerce and Consumer Affairs

PO Box 40
Honolulu, HI 96810

By phone:
808.586.2744

In writing:

Idaho State Board of Education
PO Box 83720
Boise, ID 83720-0037

By phone:
208.332.1587

In writing:

Illinois Board of Higher Education
431 E. Adams St., Second Floor
Springfield, IL 62701-1418

By phone:
217.557.7359

On the Internet: www.ibhe.org

In writing:

Board for Proprietary Education Indiana Commission for Higher Education
101 W. Ohio St., Suite 670
Indianapolis, IN 46204

By phone:
317.464.4400 or 317.232.1324

In writing:

Iowa College Student Aid Commission 603 E. 12th St., 5th Floor
Des Moines, IA 50319

By phone:
515.725.3400

In writing:

Board of Regents
1000 SW Jackson, Suite 520
Topeka, KS 66612-1368

By phone:
785.296.4936 or 785.296.4917

In writing:

Kentucky Council on Postsecondary Education
1024 Capital Center Dr., Suite 320
Frankfort, KY 40601-8204

By phone:
502.573.1555 ext. 350

In writing:

State of Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821

By phone:
225.342.4253

In writing:

Maine State Board of Education (MSBE)
23 State House Station
Augusta, ME 04333-0023

By phone:
207.624.6616

Maryland Higher Education Commission (MHEC)
6 N. Liberty St., 10th Floor
Baltimore, MD 21201

By phone:
800.974.0203

On the Internet: www.mhec.state.md.us

Maryland Office of the Attorney General
200 St. Paul Place
Baltimore, MD 21202

By phone:
410.576.6300 or 888.743.0023; TDD 410.576.6372

On the Internet: www.oag.state.md.us

In writing:

Massachusetts Board of Higher Education
One Ashburton Place, Suite 1401
Boston, MA 02108-1696

By phone:
617.994.6937

In writing:

Michigan Department of Education
PO Box 30008
Lansing, MI 48909

By phone:
517.373.9235

In writing:

Minnesota Office of Higher Education
1450 Energy Park Dr., Suite 350
St. Paul, MN 55108

By phone:
651.259.3975 or 800.657.3866

In writing:

Mississippi Commission on College Accreditation
3825 Ridgewood Rd.
Jackson, MS 39211

By phone:
601.432.6372

In writing:

State of Missouri Coordinating Board for Higher Education
205 Jefferson St.
Jefferson City, MO 65101

By phone:
573.751.2361

In writing:

Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

By phone:
402.471.0020 or 402.471.2847

In writing:

Nevada Commission on Postsecondary Education
3663 E. Sunset Road, Suite 202
Las Vegas, NV 89120

By phone:
702.486.7330

In writing:

New Jersey Secretary of Higher Education
20 W. State St.
PO Box 542
Trenton, NJ 08625-0542

By phone:
609.292.4310 or 609.984.2709

In writing:

New Mexico Higher Education Department
2048 Galisteo St.
Santa Fe, NM 87505-2100

By phone:
505.476.8400

On the Internet: www.hed.state.nm.us

In writing:

Board of Governors of the University of North Carolina
General Administration

910 Raleigh Rd.
Chapel Hill, NC 27515-2688

By phone:
919.962.4538

In writing:

Ohio Board of Regents, registration number 1154320
25 S. Front St.
Columbus, OH 43215

By phone:
614.466.6000

In writing:

Oklahoma State Regents of Higher Education
655 Research Pkwy, Suite 200
Oklahoma City, OK 73104-3603

By phone:
405.225.9100 or 405.225.9142

In writing:

Oregon Office of Degree Authorization
1500 Valley River Dr., Suite 100
Eugene, OR 97401

By phone:
541.687.7478

In writing:

Pennsylvania Department of Education
333 Market St.
Harrisburg, PA 17126-0333

By phone:
717.783.6785

In writing:

Consejo de Educacion Superior de Puerto Rico / Puerto Rico Council on Higher Education
PO Box 19900
San Juan, Puerto Rico 00910-1900

By phone:
787.724.7100 ext. 2022 or ext. 2016

In writing:

Nonpublic Postsecondary Institution Licensing
1333 Main St., Suite 200
Columbia, SC 29201

By phone:
803.737.2281

In writing:

Tennessee Higher Education Commission
Parkway Towers, Suite 1700
404 James Robertson Pkwy
Nashville, TN 37243-0830

By phone:
615.741.3605

In writing:

Texas Higher Education Coordinating Board
P.O. Box 12788
Capitol Station, Austin, TX 78711

By phone:
512.427.6520

On the Internet: www.thecb.state.tx.us

In writing:

Utah System of Higher Education State Board of Regents
60 South 400 West
Salt Lake City, UT 84101-1284

By phone:
801.321.7103

In writing:

Commonwealth of Virginia Council of Higher Education
James Monroe Building
101 N. Fourteenth St.
Richmond, VA 23219

By phone:
804.225.2600

In writing:

Washington Student Achievement Council
PO Box 43430
Olympia, WA 98504-3430

By phone:
360.753.7869 or 360.753.7866

In writing:

Government of the District of Columbia Education Licensure Commission
810 1st Street, NE, 2nd Floor
Washington, DC 20002

By phone:
202.727.2824

In writing:

West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East, Suite 700
Charleston, WV 25301

By phone:
304.558.2101

In writing:

Wisconsin Educational Approval Board
201 W. Washington Ave., 3rd Floor
Madison, WI 53703

By phone:
608.266.1996 or 608.266.1996

In writing:

Wyoming Department of Education
Hathaway Bldg., 2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002-0050

By phone:
307.777.5712