Veteran educational benefits

We’re here to help you. If you’re a veteran or a dependent planning to use your VA entitlement to cover tuition expenses or to help with other costs as you attend school, we’ve created the following three step process to guide you in submitting the correct paperwork.  We’re also happy to answer your questions about everything from claiming your entitlements to finding your regional Veterans Affairs office to disability services at the University.

In order for University of Phoenix to process VA entitlements, all paperwork must be submitted to your Enrollment Representative at University of Phoenix. Your VA entitlements will be significantly delayed if you bypass the University of Phoenix Veterans Affairs office and send your VA information directly to the federal VA office.

Please follow the three steps below to identify your entitlement, apply for benefits and submit paperwork to start your VA educational benefits with University of Phoenix:

How to get started

1. Find out what chapter you use to claim entitlements

Available to those who entered Active Duty after June 30, 1985, completed at least two years continuous active service, contributed $1,200 to the program, received a high school diploma or GED, and received an honorable discharge. Learn more about the Montgomery GI Bill®.

Available to veterans who have been declared disabled by the Department of Veterans Affairs due to service-related injury. You can get additional information about Vocational Rehabilitation entitlements by visiting va.gov or ed.gov.

Available to those who entered the military after January 1, 1977, contributed to the program, and did not contract with the Armed Forces under a delayed entry program. Benefits are dependent upon total contributions made and are calculated individually. No allowance is made for payment for dependents. Active duty servicemembers may receive full VA educational entitlement under VEAP. Under specified conditions, participants of VEAP may be eligible to convert their entitlement to the Montgomery GI Bill®. Find out more about the Veterans Educational Assistance Program. If you intend to use Chapter 32 benefits to attend University of Phoenix, please contact your Enrollment Representative for further information.  

Those who served a minimum of 90 combined days on active duty after September 10, 2001, and received an honorable discharge are eligible. This benefit covers active duty served as a member of the Armed Forces or because of a call or order to active duty from a reserve component (National Guard and Reserve) under certain sections of Title 10. The amount of support that individuals may qualify for depends on where they live and what type of degree they are pursuing. Get more details on the Post-9/11 GI Bill®,as well as information about the Yellow Ribbon Program, a provision of the Post-9/11 GI Bill®.

The Marine Gunnery Sergeant John David Fry Scholarship amends the Post-9/11 GI Bill® to include the children and spouses of those servicemembers who died in the line of duty after September 10, 2001. Eligible children and spouses attending school may receive up to the highest public, in-state undergraduate tuition and fees, plus a monthly living stipend and book allowance under this program. Learn more about the Fry Scholarship.

Authorizes educational benefits to dependents and survivors of certain veterans who have serious disabilities as the result of their service (100% disabled), or who have died of a service-connected cause, were a prisoner of war or missing in action. For more information on Dependents Educational Assistance select benefits.

Eligible servicemembers enrolled in the Post-9/11 GI Bill® program will be able to transfer unused education benefits to their spouses or children starting August 1, 2009. Read more about the Transfer of Post-9/11 GI-Bill® Benefits to Dependents (TEB).

The Reserve GI Bill® is available to any person who enlists, re-enlists or extends an enlistment in the Selective Reserve for not less than six years, in addition to any other period of obligation after June 30, 1985; earned a high school diploma or GED; completed the IADT; fulfilled 180 days of service in the selective reserve; and is satisfactorily participating in required training in the Selective Reserve. Find out more details about the Reserve GI Bill®.

Available to certain reservists who were activated after September 11, 2001, may either be eligible for education benefits or eligible for increased benefits. Learn more about the Reserve Educational Assistance program.

Visit the Department of Veterans Affairs website for additional information on educational entitlements. ›

2. Apply for benefits at University of Phoenix

Please submit the corresponding paperwork based on your answers to the following questions:

Which VA educational entitlement are you applying for? Please select the link below.

If you are on Active Duty or a Veteran applying for Montgomery GI Bill® entitlements, please complete the action items below.

Action Item A:

Have you applied for VA education benefits in the past

  • If NO, proceed to action item B.
  • If YES, provide a copy of your completed VA Form 22-1995 to your Enrollment Representative.  Once completed with this action item, proceed to action item C.

Action Item B:

Since you have not applied for VA education benefits in the past, you will need to do so now.  Please submit your completed VA Form 22-1990 to your Enrollment Representative and proceed to action item C.

Action Item C:

If you have not already done so, Direct Deposit may be set up through the Federal VA’s National Direct Deposit Program at 877-838-2778.  You have now completed Step 2 and may proceed to Step 3.

If you are a Veteran applying for Vocational Rehabilitation entitlements, please complete the action items below.

Action Item A:

Have you applied for Vocational Rehabilitation entitlements through the federal VA?

  • If YES, proceed to action item B.
  • If NO and you believe you qualify for this entitlement, please complete a VA Form 28-1900 and provide it to your local VA office.  They will assign a case manager who will contact you directly. If you have any questions about applying for this entitlement, please contact your local VA office at 1-800-827-1000.

Action Item B:

Do you have a valid VA Form 28-1905 (specifically stating University of Phoenix) from your Vocational Rehabilitation Case Manager?

  • If NO, please contact your Case Manager for a valid 28-1905 form and then follow the directions immediately below.
  • If YES, please fax your valid VA Form 28-1905 form to 1-888-247-1971.  You have now completed Step 2 and may proceed to Step 3.

If you are on Active Duty or a Veteran applying for entitlements under the Veterans Educational Assistance Program, please consult with your Enrollment Representative about what documents are required.

If you are on Active Duty, a Veteran, or eligible dependent applying for the Post-9/11 GI Bill® entitlements, please complete the action items below.

Action Item A:

Have you applied for VA education benefits in the past?

  • If NO, proceed to action item B.
  • If YES, you will need to provide a copy of one of the following documents to your Enrollment Representative
    • A copy of your Certificate of Eligibility (COE), specifically stating University of Phoenix as your school of attendance, and dated within one year of your anticipated start date; or,

    • A copy of your completed VA Form 22-1995.  Proceed to action item C.

    • If you are an eligible dependent applying for Transferred Post-9/11 GI Bill® entitlements, a copy of your VA Form 22-1995 and a copy of your Confirmation of Transfer of Eligibility of Benefits (TEB)

Action Item B:

  • Since you have not applied for VA education benefits in the past, you will need to do so now. Please provide a copy of your completed VA Form 22-1990 or, if you are a dependent, VA Form 22-1990E and a copy of your Confirmation of Transfer of Eligibility of Benefits (TEB) to your Enrollment Representative.

Action Item C: 

If you have not already done so, Direct Deposit may be set up through the Federal VA’s National Direct Deposit Program at 877-838-2778.  Once completed with this, proceed to Step 3.

If you are a Dependent or Survivor of a Veteran applying for Dependents Educational Assistance entitlements, please complete the action items below.

Action Item A:

Have you applied for VA education benefits in the past?

  • If NO, proceed to action item B.
  • If YES, please provide a completed copy of your VA Form 22-5495 to your Enrollment Representative.  You have completed Step 2 and may proceed to Step 3.

Action Item B:

Since you have not applied for VA education benefits in the past, please submit your completed VA Form 22-5490 to your Enrollment Representative.  You have completed Step 2 and may proceed to Step 3.

 

If you are a member of the Selective Reserve applying for the Reserve GI Bill®, please complete the action items below.

Action Item A:

Have you applied for VA education benefits in the past?

  • If NO, proceed to action item B.
  • If YES, please provide a copy of your completed VA Form 22-1995 to your Enrollment Representative and proceed to action item C

Action Item B:

Since you have not applied for VA education benefits in the past, please submit your completed VA Form 22-1990 to your Enrollment Representative and proceed to action item C.

Action Item C:

If you have not already done so, Direct Deposit may be set up through the Federal VA’s National Direct Deposit Program at 877-838-2778.  Once completed with this, proceed to Step 3.

If you are a member of the Reserves and called or ordered to Active Duty and applying for the Reserve Educational Assistance (REAP) entitlements, please complete the action items below.

Action Item A:

Have you applied for VA education benefits in the past?

  • If NO, proceed to action item B.
  • If YES, please provide a copy of your completed VA Form 22-1995 to your Enrollment Representative and proceed to action item C.

Action Item B:

Since you have not applied for VA education benefits in the past, please submit your completed VA Form 22-1990 to your Enrollment Representative and proceed to action item C.

Action Item C:

If you have not already done so, Direct Deposit may be set up through the Federal VA’s National Direct Deposit Program at 1-877-838-2778.  Once completed with this, proceed to Step 3.

 

3. Submit VA paperwork to your Enrollment Representative

Before submitting your paperwork to your Enrollment Representative, please validate that you have the correct University of Phoenix campus address on your VA application. The incorrect campus address may lead to the wrong monthly housing allowance payment (BAH) and a delay in the processing of your VA claim.

University of Phoenix Campus Addresses

California Ground Campus Students: Before enrolling with the University of Phoenix, the State of California requires students to read and sign the California Student Bill of Rights. This document is to be submitted with your VA paperwork to your Enrollment Representative.

Nevada Ground Campus Students: Please provide a copy of your DD214 or HS Transcript/Diploma/GED.  Either of these documents needs to be submitted with your VA paperwork to your Enrollment Representative.

North Carolina Undergraduate Ground Campus Students: Please provide a copy of your HS Diploma/GED. Please confirm you have provided transcripts to all previously attended schools as part of the admissions process.

Additional Information

Whether you’re serving Active Duty, are a member of the Reserve or National Guard, or are the spouse of a military member, you are eligible for  special tuition rates. Our special military tuition rates make higher education more attainable, so you can earn your degree while you serve our country. For more information on your options, please select benefits.

On April 27, 2012, the President of the United States signed Executive Order 13607, Establishing Principles of Excellence for Educational Institutions Serving Service Members, Veterans/Spouses, and Other Family Members. This Executive Order addresses key areas relating to Federal military and veterans educational benefits programs.

  • Military or affiliated students may qualify for federal assistance or student loans under federal financial aid programs (Title IV).

  • The terms and conditions of federal student loans under Title IV may be more favorable than the provisions of private educational loans. Private loans are not subsidized or guaranteed by the federal government. The University recommends private loans only be considered after applying for federal financial aid.

  • If you served on Active Duty, you might be eligible for education benefits offered by the Department of Veterans Affairs. For example, the Post-9/11 GI Bill® provides financial support for educational and housing expenses to individuals with at least 90 days of aggregate service after September 10, 2001, or individuals discharged with a service-connected disability after 30 days.

You must have received an honorable discharge to be eligible for Post-9/11 GI Bill®. If you are currently serving in the military, you may be eligible for funding offered through the Department of Defense Tuition Assistance program. Check your eligibility status and the amount for which you qualify with your Service prior to enrolling.

 

  • If you are the spouse or child of a service member who is serving on active duty, Title 10 orders in the pay grades of E1-E5, O1-O2, or W1-W2, you may be eligible for financial assistance from the Department of Defense for education, training, and/or occupations license and credentials necessary for a portable career. If you are the spouse or child of a service member, you may be eligible for transfer of the service member’s Post-9/11 GI Bill® benefits to you. Review a list of additional military benefits available.

You can use the Post-9/11 GI Bill® to pay your educational costs if you are a veteran or military servicemember who has served a minimum of 90 combined days on active duty after September 10, 2001. For more information on the benefits, please select benefits.

The Yellow Ribbon GI Education Enhancement Program (Yellow Ribbon Program) is a provision of the Post-9/11 Veterans Educational Assistance Act of 2008. This program allows institutions of higher learning such as University of Phoenix to voluntarily enter into an agreement with the U.S. Department of Veterans Affairs (VA) to fund tuition expenses and fees that exceed the annual cap established by Congress. The University of Phoenix has entered into an agreement with the  VA to match up to 50% of those expenses and the VA will match the same amount as the University of Phoenix. For more information on the Yellow Ribbon Program, please select benefit.

University of Phoenix remains committed to the education of military members and their spouses. We’re an approved school for the Military Spouse Career Advancement Accounts (MyCAA) program. With MyCAA, military spouses can receive up to $4,000 in financial assistance for degree programs, as well as licensing and credentialing fees. For more information on MyCAA, please select benefit.

As a member of the military, you have a number of resources available to you to help pay for your education. Federal Tuition Assistance, as well as the Top-Up benefit, are two such resources you may want to know more about. For more information on your options, please select benefits.

Enrollment Information:

  • Students confirmed as enrolled will receive VA payments AFTER the completion of the first week of each term, with the exception of Chapter 33 recipients.
  • Please ask your representative to schedule classes in advance in order to receive your entitlements in a timely manner.
  • Please have a valid e-mail address on file with the University of Phoenix. You will receive an e-mail confirmation upon the certification of your enrollment terms to the Federal VA.
  • Students not on confirmed enrollment, MUST verify their enrollments monthly to receive payments. This verification can be done either by using the WAVE program or calling the VA automatic telephone system (IVR).

General:

  • The University of Phoenix Veterans Affairs Office does not evaluate prior military credits.
  • The University of Phoenix participates in the Yellow Ribbon Program.
  • VA entitlements are retroactive for one year only back to the first day of class.
  • The Federal VA is the only entity that can determine student eligibility for entitlement programs.
  • The University of Phoenix Veterans Affairs Office does not participate in the "advanced payment" or "accelerated payment" programs.
  • Please contact your school VA representative if you plan on taking an extended break. This may adversely affect your entitlements.
  • The University of Phoenix Veterans Affairs Office has the responsibility to protect the rights of its students and to promptly investigate and resolve any formal grievances. To submit a formal grievance, please complete the University of Phoenix Formal Grievance Form and submit the paperwork to the VA Director of University of Phoenix. Please fax all grievances to 602-366-3404. 

Do you have a question pertaining to your education benefits that needs to be answered by the federal VA? You can now search the VA's knowledge base for an answer. If you don't see the answer you are looking for, you can submit your question directly to the VA via their website.

If you do not know which regional VA office processes your VA entitlements, please review the regional VA websites below to identify which states are covered under each jurisdiction. Online students will have their VA entitlements processed through the Muskogee VA Regional Processing Office in Oklahoma.

Western Region Jurisdiction:
Alabama, Alaska, Arizona, Arkansas, California, Florida, Hawaii, Idaho, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Philippines, Trust Territories.

Muskogee VA Regional Processing Office
125 South Main Street
Muskogee, OK 74401
Website: Muskogee VA Office

Southern Region Jurisdiction:
Georgia, North Carolina, Puerto Rico, & US Virgin Islands

Atlanta VA Regional Processing Office
P.O. Box 100022
Decatur, GA 30031-7022
Website: Atlanta VA Office

Central Region Jurisdiction:
Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, West Virginia, Wisconsin, Wyoming.

St. Louis VA Regional Processing Office
400 South 18th Street
St. Louis, MO 63103
Website: St. Louis VA Office

Eastern Region Jurisdiction:
Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, Foreign Schools.

Buffalo VA Regional Processing Office
130 South Elmwood Avenue
Buffalo, NY 14202
Website: Buffalo VA Office

Your DD-214 is no longer required by the University of Phoenix Veterans Affairs Office. However, if you have misplaced or lost your original DD-214, you can request another copy from the National Archive and Records Administration for your own records.

The Disability Services Office offers accommodations for University of Phoenix students. The University of Phoenix has a program to help individuals who are disabled, have been wounded or who have chronic health issues. If you have been wounded and could benefit from classroom accommodations, please contact a campus Disability Services Advisor who can assist you with the process.

News and Profiles from the University of Phoenix Military Magazine, the Phoenix Patriot.

As part of the enrollment paperwork, please acknowledge you have received a University of Phoenix Shopping Sheet by printing, signing, and returning the acknowledgement form to your enrollment representative.

VA-approved education programs offered at University of Phoenix vary based on your state of residence and local campus. Please visit WEAMS to view your options and verify if your program of interest is approved for educational benefits in your state. If you have questions, please call the University of Phoenix Veterans Affairs office at 877.572.7232.

GI Bill is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at benefits.va.gov/gibill.

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