Veteran Educational Benefits

We’re here to help you. If you’re a veteran or a dependent planning to use your VA entitlement to cover tuition expenses or to help with other costs as you attend school, we’ve created the following three step process to guide you in submitting the correct paperwork. We’re also happy to answer your questions about everything from claiming your entitlements to finding your regional Veterans Affairs office to disability services at the University.

In order for University of Phoenix to process VA entitlements, all paperwork must be submitted to your Enrollment Representative at University of Phoenix. Your VA entitlements will be significantly delayed if you bypass the University of Phoenix Veterans Affairs office and send your VA information directly to the federal VA office.

The Veterans Shared Responsibility Letter highlights your responsibility as a student and our responsibility as a university. Read about it here

Please follow the three steps below to identify your entitlement, apply for benefits and submit paperwork to start your VA educational benefits with University of Phoenix:

How to get started

1. Find out what chapter you use to claim entitlements

Available to those who entered Active Duty after June 30, 1985, completed at least two years continuous active service, contributed $1,200 to the program, received a high school diploma or GED, and received an honorable discharge. Learn more about the Montgomery GI Bill®.

Available to veterans who have been declared disabled by the Department of Veterans Affairs due to service-related injury. You can get additional information about Vocational Rehabilitation entitlements by visiting

Available to those who entered the military after January 1, 1977, contributed to the program, and did not contract with the Armed Forces under a delayed entry program. Benefits are dependent upon total contributions made and are calculated individually. No allowance is made for payment for dependents. Active duty servicemembers may receive full VA educational entitlement under VEAP. Under specified conditions, participants of VEAP may be eligible to convert their entitlement to the Montgomery GI Bill®. Find out more about the Veterans Educational Assistance Program

Those who served a minimum of 90 combined days on active duty after September 10, 2001, and received an honorable discharge are eligible. This benefit covers active duty served as a member of the Armed Forces or because of a call or order to active duty from a reserve component (National Guard and Reserve) under certain sections of Title 10. The amount of support that individuals may qualify for depends on where they live and what type of degree they are pursuing. Get more details on the Post-9/11 GI Bill®,as well as information about the Yellow Ribbon Program, a provision of the Post-9/11 GI Bill®.

The Marine Gunnery Sergeant John David Fry Scholarship amends the Post-9/11 GI Bill® to include the children and spouses of those servicemembers who died in the line of duty after September 10, 2001. Eligible children and spouses attending school may receive up to the highest public, in-state undergraduate tuition and fees, plus a monthly living stipend and book allowance under this program. Learn more about the Fry Scholarship.

Authorizes educational benefits to dependents and survivors of certain veterans who have serious disabilities as the result of their service (100% disabled), or who have died of a service-connected cause, were a prisoner of war or missing in action. Get more information on Dependents Educational Assistance.

Eligible servicemembers enrolled in the Post-9/11 GI Bill® program will be able to transfer unused education benefits to their spouses or children starting August 1, 2009. Read more about the Transfer of Post-9/11 GI-Bill® Benefits to Dependents (TEB).

The Reserve GI Bill® is available to any person who enlists, re-enlists or extends an enlistment in the Selective Reserve for not less than six years, in addition to any other period of obligation after June 30, 1985; earned a high school diploma or GED; completed the IADT; fulfilled 180 days of service in the selective reserve; and is satisfactorily participating in required training in the Selective Reserve. Find out more details about the Reserve GI Bill®.

2. Apply for benefits at University of Phoenix

  • Click here to apply for benefits  through the US Department of Veterans Affairs and access the following information:
    • Eligibility criteria for all chapters

    • Application

      • Under Ready to Apply/Select Correct Form, select “Applying for a new benefit” if you’re a brand new student. If you are transferring from another institution or changing programs, click on “Updating my current education benefits.”

    • What to expect after you apply/Estimated wait time for a decision

    • Log in to retrieve documentation of eligibility once established

3. Submit VA paperwork to your Enrollment Representative

Before submitting your paperwork to your Enrollment Representative, please validate that you have the correct University of Phoenix campus address on your VA application.

University of Phoenix campus addresses

California ground campus students:

Before enrolling with the University of Phoenix, the State of California requires students to read and sign the California Student Bill of Rights. This document is to be submitted with your VA paperwork to your Enrollment Representative.

Nevada ground campus students:

Nevada requires that the University notify federal VA if students have not provided transcripts of all previous education prior to the 24th week of instruction. Following this notification, federal VA may choose not to pay for courses until such time as all transcripts are received by the University. 

North Carolina undergraduate ground campus students:

North Carolina requires all students attending campus locations to provide all transcripts from previous schools prior to certification of courses and payment from the VA. North Carolina also requires a copy of your HS diploma if transferring less than 24 credits (post-secondary transfer credits only).

Florida ground campus students:

Florida requires all students attending campus locations to provide all transcripts from previous schools. If all transcripts are not received before you complete 6 credit hours the University will be unable to certify payment for additional courses until the transcripts are received.

Please consult with your enrollment representative to learn which documentation is needed to use your benefits at University of Phoenix. Examples include:

  • Certificate of Eligibility
    • Mailed from VA after eligibility has been established

    • Used for Chapter 33, Chapter 35, Fry Scholarship

  • Award Letter
    • Mailed from VA after eligibility has been established

    • Used for Chapter 30, Chapter 32, Chapter 1606

  • Statement of Benefits
    • Can be printed from after eligibility has been established

    • Used for Chapter 33, Fry Scholarship

  • 28-1905
    • Produced by assigned case manager after eligibility has been established

    • Used for Chapter 31

  • Education Enrollment Status form
    • Can be printed from after eligibility has been established

    • Used for Chapter 33, Fry Scholarship



Additional information

The Veterans Shared Responsibility Letter highlights your responsibility as a student and our responsibility as a university. Read about it here.

Whether you’re serving Active Duty, are a member of the Reserve or National Guard, or are the spouse of a military member, you are eligible for special tuition rates. Our special military tuition rates make higher education more attainable, so you can earn your degree while you serve our country. Click here for more information about your options

On April 27, 2012, the President of the United States signed Executive Order 13607, Establishing Principles of Excellence for Educational Institutions Serving Service Members, Veterans/Spouses, and Other Family Members. This Executive Order addresses key areas relating to federal military and veterans’ educational benefits programs.


The Yellow Ribbon GI Education Enhancement Program (Yellow Ribbon Program) is a provision of the Post-9/11 Veterans Educational Assistance Act of 2008. This program allows institutions of higher learning such as University of Phoenix to voluntarily enter into an agreement with the U.S. Department of Veterans Affairs (VA) to fund tuition expenses and fees that exceed the annual cap established by Congress. The University of Phoenix has entered into an agreement with the  VA to match up to 50% of those expenses and the VA will match the same amount as the University of Phoenix. Get additional information on the Yellow Ribbon Program.” 

As a member of the military, you have a number of resources available to you to help pay for your education. Federal Tuition Assistance, as well as the Top-Up benefit, are two such resources you may want to know more about. Click here for more information.

The University of Phoenix Veterans Affairs Office has the responsibility to protect the rights of its students and to promptly investigate and resolve any formal grievances. To initiate the grievance process, please contact the Office of Dispute Management at (602) 557-5566 or email directly to

If you do not know which regional VA office processes your VA entitlements, please review the regional VA websites below to identify which states are covered under each jurisdiction. Online students will have their VA entitlements processed through the Muskogee VA Regional Processing Office in Oklahoma.

Western Region Jurisdiction:

Alabama, Alaska, Arizona, Arkansas, California, Florida, Georgia, Hawaii, Idaho, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Philippines, Puerto Rico, Trust Territories.

Muskogee VA Regional Processing Office
125 South Main Street
Muskogee, OK 74401
Website: Muskogee VA Office

Central Region Jurisdiction:

Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Montana, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, West Virginia, Wisconsin, Wyoming.

St. Louis VA Regional Processing Office
400 South 18th Street
St. Louis, MO 63103
Website: St. Louis VA Office

Eastern Region Jurisdiction:

Connecticut, Delaware, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Foreign Schools, US Virgin Islands.

Buffalo VA Regional Processing Office
130 South Elmwood Avenue
Buffalo, NY 14202
Website: Buffalo VA Office

Your DD-214 is no longer required by the University of Phoenix Veterans Affairs Office. However, if you have misplaced or lost your original DD-214, you can request another copy from the National Archive and Records Administration for your own records.

The Disability Services Office offers accommodations for University of Phoenix students. The University of Phoenix has a program to help individuals who are disabled, have been wounded or who have chronic health issues. If you have been wounded and could benefit from classroom accommodations, please contact a campus Disability Services Advisor who can assist you with the process.

VA-approved education programs offered at University of Phoenix vary based on your state of residence and local campus. Please visit WEAMS to view your options and verify if your program of interest is approved for educational benefits in your state. If you have questions, please call the University of Phoenix Veterans Affairs office at 877.572.7232.

GI Bill is a registered trademark of the U.S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government website at

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